I called this morning when the FJ Cruiser was listed at 16500.00 at the online portal. I was told the car just came in and will go through inspection etc. I was like fine, just let me know when it is ready and I will buy it. No rush.
The shady sales guy told me I need to put down a deposit. I said no problem. He said he will call back.
He then texts me to call him in the evening.I call him and he tells me the car is 19500.00. I was like huh? He also sounded drunk. He called me from 346-812-7998
basically the company uses deceptive tactics to get customers in the door. They do not honor prices that they post on the internet. Shady shady business
I test drove a 2020 Ford F-150 used. Decided to purchase and the finance guy added $6,000 on top of the price of the vehicle. I questioned, told him I didn't want Apex, nor did I want their GAP coverage. I just want the 48 month extended warranty. He told me it was very similar to Ford's new car warranty. Fine. I signed the very made up looking contract, I had already spent half a day there. As I was leaving I ask the salesman, where the paperwork was for the warranty. I said I have to be able to prove that I have it. As he was hurriedly walking away from me he said "don't worry, it's in the system". This seemed like a reputable dealer after all they are a Toyota dealership. So being tired I left and the next day tried to find the information on the warranty. I looked back at my contract which did not have extended warranty listed. Instead I paid for Apex which is Toyota's stolen vehicle locator, for when someone steals a vehicle from their lot. It is Worthless to a vehicle owner.
They outright Lied to me and switched the contract from the one with the Extended warranty to the one I got. Additionally, the salesman said there were four brand new tires on the vehicle. That was a lie. And to make matters worse they had put two different sizes of tires on it. One size on the front another size on the back, drastically smaller than those on the front.
I know that I have no recourse because after all, I signed the contract. But this dealership needs to pay. There are hundreds of complaints on the internet about them and several on BBB, all with similar stories, most complaining that they had paid for Apex which they also did not want.
Keating Toyota Reviews
I called this morning when the FJ Cruiser was listed at 16500.00 at the online portal. I was told the car just came in and will go through inspection etc. I was like fine, just let me know when it is ready and I will buy it. No rush.
The shady sales guy told me I need to put down a deposit. I said no problem. He said he will call back.
He then texts me to call him in the evening.I call him and he tells me the car is 19500.00. I was like huh? He also sounded drunk. He called me from 346-812-7998
basically the company uses deceptive tactics to get customers in the door. They do not honor prices that they post on the internet. Shady shady business
I test drove a 2020 Ford F-150 used. Decided to purchase and the finance guy added $6,000 on top of the price of the vehicle. I questioned, told him I didn't want Apex, nor did I want their GAP coverage. I just want the 48 month extended warranty. He told me it was very similar to Ford's new car warranty. Fine. I signed the very made up looking contract, I had already spent half a day there. As I was leaving I ask the salesman, where the paperwork was for the warranty. I said I have to be able to prove that I have it. As he was hurriedly walking away from me he said "don't worry, it's in the system". This seemed like a reputable dealer after all they are a Toyota dealership. So being tired I left and the next day tried to find the information on the warranty. I looked back at my contract which did not have extended warranty listed. Instead I paid for Apex which is Toyota's stolen vehicle locator, for when someone steals a vehicle from their lot. It is Worthless to a vehicle owner.
They outright Lied to me and switched the contract from the one with the Extended warranty to the one I got. Additionally, the salesman said there were four brand new tires on the vehicle. That was a lie. And to make matters worse they had put two different sizes of tires on it. One size on the front another size on the back, drastically smaller than those on the front.
I know that I have no recourse because after all, I signed the contract. But this dealership needs to pay. There are hundreds of complaints on the internet about them and several on BBB, all with similar stories, most complaining that they had paid for Apex which they also did not want.