I wish to report my experience with buying a 2016 Hyundai Sonata Limited with the Ultimate Package at Kearny Mesa Sunroad Hyundai Subaru in San Diego.
My internet sales managers Tim Nguyen and Christopher Evans treated me with respect and know-how. When it came time to move to the financial aspect, I was given over to Al. Al drew up a contract which included a $2,000 discount instead of Hyundai's publicly published $2,500. Al's "contract" did not include the $1,000 (also publicly published) rebate for a previously-owned car, to which I had given proof of ownership to the sales managers.
When I told Financial Manager Al that I did not agree with the contract, that it was not what I had been promised, he became belligerent and bellowed, "Well, do you want the car or not?" He got up and left the room. I tore this first contract in two but then decided I might need a lawyer and put it in my purse. I have this bogus contract in my files.
Al returned with Mr. Evans. Al printed up another contract, this time the contract revealed the additional $1500 that was subtracted from the total price. It was obvious to me that the first contract was no mistake, as these discounts are published by the Hyundai Company.
I was allowed to put $3,000 on my credit car. The remainder of the corrected contract I paid in cash.
I wonder if this is Hyundai policy or Sunroad policy: to try to cheat customers or if the first contract tried to rip me off because I am a senior or a woman alone buying a car????
Kearny Mesa Hyundai Reviews
I wish to report my experience with buying a 2016 Hyundai Sonata Limited with the Ultimate Package at Kearny Mesa Sunroad Hyundai Subaru in San Diego.
My internet sales managers Tim Nguyen and Christopher Evans treated me with respect and know-how. When it came time to move to the financial aspect, I was given over to Al. Al drew up a contract which included a $2,000 discount instead of Hyundai's publicly published $2,500. Al's "contract" did not include the $1,000 (also publicly published) rebate for a previously-owned car, to which I had given proof of ownership to the sales managers.
When I told Financial Manager Al that I did not agree with the contract, that it was not what I had been promised, he became belligerent and bellowed, "Well, do you want the car or not?" He got up and left the room. I tore this first contract in two but then decided I might need a lawyer and put it in my purse. I have this bogus contract in my files.
Al returned with Mr. Evans. Al printed up another contract, this time the contract revealed the additional $1500 that was subtracted from the total price. It was obvious to me that the first contract was no mistake, as these discounts are published by the Hyundai Company.
I was allowed to put $3,000 on my credit car. The remainder of the corrected contract I paid in cash.
I wonder if this is Hyundai policy or Sunroad policy: to try to cheat customers or if the first contract tried to rip me off because I am a senior or a woman alone buying a car????