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KAYAK.com


Country United States
State Massachusetts
City Concord
Address 300 Baker Ave Suite 380
Phone 978-369-3170
Website http://www.kayak.com

KAYAK.com Reviews

  • Jun 1, 2017

Kayak is designed to be a film-flam site. I searched for an overseas flight and got results sorted based upon prices. I chose a flight that seemed reasonable based upon times and price, but after filling out all the information, it was cryptically indicated that the $775 was not the price I was booking, it was really $950+. Upon further investigation, the advertised price on the main search page was essentially a fictitious price from Priceline that if I wanted it was not available through Kayak or Priceline. Using the "Book Now" button had me book at a price higher than the main search page indicated. While likely not a consumer affairs violation, it seems to be an intentional act to have consumers pay more than the "advertised" price. The main search page advertised price should be the price that the site books for the user. Not a suggested retail price that will not be accessed when using the "Booking" button. After realizing the bait and switch process, I learned that a cheaper direct flight was available. Due to Kayak's deceptive pricing and booking, this was not seen on its site. I had to go to another apparently more reliable site for this information. I'll never use Kayak again.

  • Dec 8, 2015

I have received a call from this Kayak travel agent sanjay where gives the cheepest travel quate from Qatar airways and asks to trasfer money and any how convince me to transfer money and gets E ticket and confirmation from Qatar airways after 2 days I received a payment verification form Qatar which asks to provide passport and bank statement of the credit card used to pay for the ticket where the agent has paid it through a fake credit card and he says he will verify it with Qatar airways and never responds to your phone at all. Even the Qatar airways should consider that E-ticket/Confirmation has to be released only after they made a proper verification. With the Qatar airways payment verification process [email protected] (213-785-8844)has made me a fool. Hope no one should fall into this scam. Let me know how can we track this guys as I have lost my money due the payment method I choose to pay to the fake agent. Never transfer money to the unknown. * ***** Be Cautious ******

  • Aug 31, 2015

We booked a 4 star hotel with kayak on 8/15 and got a confirmation with them. When we arrived to Victoria, Canada

on 8/22/15 to the Chateau Victoria Hotel. The hotel manager told us that we didnt have a reservation there and handed

us a note from this website to go to a run-down motel nearby. We couldn't get a hold of anyone from this website and end up

have to find another hotel on our own and spent over $300 per room on that night. We only had one day in Victoria and had

to spent all our time looking for a place to stay. Our vacation was ruined. The manager at the Chateau Victoria said this happened a lot.

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