Do not use this company!! My 3000 dollar Prep table had concealed damage below one of the doors which I did not detect when first arrived (until I tried to open the door a couple of days later) and they declined my claim and left me with mangled metal on a brand new unit even though I reported within the 5 days allowed for concealed damage. I'm 51 years old and I've been in business for 27 years and the so called customer service reresentative had the audasity to accuse me of altering the receipt after driver had left when I insisted she does something about the damage!! Very courtious when you are giving them your money, very rude and ignorant when problems arise. Do not trust them, don't let them do to you what they did to me!! Very dishonest people...
KaTom Restaurant Supply Reviews
Do not use this company!! My 3000 dollar Prep table had concealed damage below one of the doors which I did not detect when first arrived (until I tried to open the door a couple of days later) and they declined my claim and left me with mangled metal on a brand new unit even though I reported within the 5 days allowed for concealed damage. I'm 51 years old and I've been in business for 27 years and the so called customer service reresentative had the audasity to accuse me of altering the receipt after driver had left when I insisted she does something about the damage!! Very courtious when you are giving them your money, very rude and ignorant when problems arise. Do not trust them, don't let them do to you what they did to me!! Very dishonest people...