In November of 2017 John and Kathy Gentry ordered two computer systems from my store & asked if we could help get them setup at their new salon (Bling Salon in Hayden). We assembled the computers and went on site to set them up. We spent a lot of time at their salon over several days trying to help out with various things. They had an ancient computer at the salon office that was their main computer for running their tanning beds and their scheduling. We had trouble getting their tanning salon software to work on the new machines because it was so old, discontinued and unsupported. We never told them that we would "adopt" their old programs and issues, but let them know that we'd try to help get it working if possible. After several trips to and from their salon helping to setup various things I decided to mail and email them the invoice for computers. They had been calling us every day for various questions and needs (none of it pertaining to the new computers) and we tried to help them wherever we could. Once we sent them the invoice, we stopped hearing from them. I had sent emails to both John and Kathy in December & they had us on ignore. In Mid January, I went to the salon to try and speak with Kathy directly since she wouldn't answer phone or return emails. She wasn't there, so I ended up repossessing the front desk computer that we had setup. This got their attention! She flew down to my store & demanded it back & said that it was their scheduling computer & they HAD to have it. I wasn't at the store when she came in, but I informed her that she could have it once they paid the bill for it. She didn't pay. She ended up calling the local police & filing a false police report saying that I had "Broke in to the salon before hours & stole the computer" . I had to laugh when the police came to my store & got the real story. I told them the situation & that they hadn't paid for ANY of the equipment & they agreed that I was right in repossessing what I could.
I would just like to get paid for the equipment that they still have. The original invoice amount was $1497.38. I turned them into collections on January 23rd, 2018. Since then, John and Kathy filed a "cease & desist" against the collection agency. They are aparrently used to this sort of thing. The collection agency informed me that they looked them up within the Idaho Court system & said they were in a financial mess, and that they had several judgements against them totalling over $100,000! I'm not sure what I can do legally at this point. They are both self employed, so I don't think that if I got a judgement against them that I could ever garnish their wages. I'm hoping this post will be good reading for anyone that may be doing business with John, Kathy & Bling Salon in Hayden Idaho. They should know that this couple has a long history of not paying their bills.
Kathy Gentry Reviews
In November of 2017 John and Kathy Gentry ordered two computer systems from my store & asked if we could help get them setup at their new salon (Bling Salon in Hayden). We assembled the computers and went on site to set them up. We spent a lot of time at their salon over several days trying to help out with various things. They had an ancient computer at the salon office that was their main computer for running their tanning beds and their scheduling. We had trouble getting their tanning salon software to work on the new machines because it was so old, discontinued and unsupported. We never told them that we would "adopt" their old programs and issues, but let them know that we'd try to help get it working if possible. After several trips to and from their salon helping to setup various things I decided to mail and email them the invoice for computers. They had been calling us every day for various questions and needs (none of it pertaining to the new computers) and we tried to help them wherever we could. Once we sent them the invoice, we stopped hearing from them. I had sent emails to both John and Kathy in December & they had us on ignore. In Mid January, I went to the salon to try and speak with Kathy directly since she wouldn't answer phone or return emails. She wasn't there, so I ended up repossessing the front desk computer that we had setup. This got their attention! She flew down to my store & demanded it back & said that it was their scheduling computer & they HAD to have it. I wasn't at the store when she came in, but I informed her that she could have it once they paid the bill for it. She didn't pay. She ended up calling the local police & filing a false police report saying that I had "Broke in to the salon before hours & stole the computer" . I had to laugh when the police came to my store & got the real story. I told them the situation & that they hadn't paid for ANY of the equipment & they agreed that I was right in repossessing what I could.
I would just like to get paid for the equipment that they still have. The original invoice amount was $1497.38. I turned them into collections on January 23rd, 2018. Since then, John and Kathy filed a "cease & desist" against the collection agency. They are aparrently used to this sort of thing. The collection agency informed me that they looked them up within the Idaho Court system & said they were in a financial mess, and that they had several judgements against them totalling over $100,000! I'm not sure what I can do legally at this point. They are both self employed, so I don't think that if I got a judgement against them that I could ever garnish their wages. I'm hoping this post will be good reading for anyone that may be doing business with John, Kathy & Bling Salon in Hayden Idaho. They should know that this couple has a long history of not paying their bills.