Used this company to rebuild my ford 5.4l engine. Found them on ebay, and contacted them directly to make arrangements. All was well, dropped engine off at the facility, and picked up rebuilt engine 2 weeks later.Had engine re installed by my repair facility, which has a great reputation, and has been in business for 51 years.From the day I picked engine up, at 54 miles on engine, started to have issues. Returned to repair shop, and they did some tweeking. Replaced a whole bunch of different sensors that might be issue. Still no improvement. Brought to another shop, diagnosed that engine was bad, and needed to be replaced. Contacted Noah from K&K, asked me to have shop contact him with engine codes, he never called the shop back. Was told soon after by shop owner, that he did not want to get involved.
Brought to another shop, who refused to even do anything because of the situation, and didnt want to get involved. At this point tried to contact Noah again several times, and he told me to get an estimate to replace timing chain. So, returned to original shop, asked if they could provide estimate,as they did. I emailed estimate to Noah, and he replied that it was too expensive. At this point I asked my shop to contact K&K directly, which they were happy to do. Later that afternoon, my shop got back to me and let me know how they had called and spoke to the owner of K&K, Abe. They let me know that when they tried to explain the situation to him, he became belligerent, and told them they didnt know what they were doing, and hung up on them. They immediately let me know what hd happened. I then called, and tried to speak to Abe, and received the exact same treatment.
So, I contacted the BBB about K&K, who were members at that time for help. After three months of empty promises and being igored by this company, I was asked to go to arbitration with K&K through the BBB. I agreed, signed the required paperwork and waited. After about 2 weeks of waiting, I was informed by the BBB that K&K refused to co operate with the arbitration, and there was nothing further they could do. The BBB removed K&K automotive from their membership, and gave them an "F" rating. Which you can see for yourself if you go to the BBB New Jersaey website, along with the other 9 complaints against them.
I would not recommend to anyone to use these guys, they are unprofessional, incompetant and shady. There are much better choices out there for your auto repair needs. Now, I am just waiting to hear back from the Passaic County court about when my court dsate is for the lawsuit.....SCUMBAGS
K & K Auto Reviews
Used this company to rebuild my ford 5.4l engine. Found them on ebay, and contacted them directly to make arrangements. All was well, dropped engine off at the facility, and picked up rebuilt engine 2 weeks later.Had engine re installed by my repair facility, which has a great reputation, and has been in business for 51 years.From the day I picked engine up, at 54 miles on engine, started to have issues. Returned to repair shop, and they did some tweeking. Replaced a whole bunch of different sensors that might be issue. Still no improvement. Brought to another shop, diagnosed that engine was bad, and needed to be replaced. Contacted Noah from K&K, asked me to have shop contact him with engine codes, he never called the shop back. Was told soon after by shop owner, that he did not want to get involved.
Brought to another shop, who refused to even do anything because of the situation, and didnt want to get involved. At this point tried to contact Noah again several times, and he told me to get an estimate to replace timing chain. So, returned to original shop, asked if they could provide estimate,as they did. I emailed estimate to Noah, and he replied that it was too expensive. At this point I asked my shop to contact K&K directly, which they were happy to do. Later that afternoon, my shop got back to me and let me know how they had called and spoke to the owner of K&K, Abe. They let me know that when they tried to explain the situation to him, he became belligerent, and told them they didnt know what they were doing, and hung up on them. They immediately let me know what hd happened. I then called, and tried to speak to Abe, and received the exact same treatment.
So, I contacted the BBB about K&K, who were members at that time for help. After three months of empty promises and being igored by this company, I was asked to go to arbitration with K&K through the BBB. I agreed, signed the required paperwork and waited. After about 2 weeks of waiting, I was informed by the BBB that K&K refused to co operate with the arbitration, and there was nothing further they could do. The BBB removed K&K automotive from their membership, and gave them an "F" rating. Which you can see for yourself if you go to the BBB New Jersaey website, along with the other 9 complaints against them.
I would not recommend to anyone to use these guys, they are unprofessional, incompetant and shady. There are much better choices out there for your auto repair needs. Now, I am just waiting to hear back from the Passaic County court about when my court dsate is for the lawsuit.....SCUMBAGS