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Country United States
State Georgia
City Atlanta
Address 931 Monroe Dr NE STE A
Phone (800) 651-9382
Website Reviews

  • Apr 27, 2018

I ordered a cover on Monday 4-16-2018 it is now Thursday 4-26-2018 and the order is still being processed. Customer service is horrible. I swear it is a call center that I am talking to. No One can give me a status of my order or tell me what is going on. I am told every time that I will receive an email within 24 hours answering my questions and all the person on the other end of the phone can do is put in a ticket. The emails I receive are just a B.S. apology with no info. I am now dealing with the fiasco of trying to cancel my order and get my money back. I am going to do everything I can to let people know DO NOT DO BUSINESS WITH JUST MOTORCYCLE COVERS . COM. This has been the most horrible experience I have ever had with internet shopping just HORRIBLE!

  • Jun 22, 2017

I purchased a Superior Guard™ 5L Motorcycle Cover from back on 5/30/15. According to their website, the cover comes with a 10 year warranty. After only 2 years the cover has started falling apart. I contacted the company to inquire about their warranty and they told me that I had to pay a $35.00 warranty fee which covers the shipping of the replacement cover. I paid their fee but when I received the replacement cover it was not the same cover that I originally paid $95.00 for but a cover that they normally sell for $35.00 on their website. When trying to get assistance with getting the problem resolved I have received no assistance with the problem. When talking with anyone via phone I found out that the second I bring up what I’m trying to get resolved, they put you on hold or hangup on you.

I want this complaint to be published so that anybody thinking about doing business with these scammers will be warned to STAY AWAY and make your purchase elsewhere.


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