Every single month I call and ask why I keep getting charged a subscription fee that I never subscribed to and get no answer! Keep telling them to cancel it and they say they can give store credit instead of a refund. I only bought shoes from them once and they were such a cheap quality and torn I returned them and still have yet to receive my refund for that! It's been 2 months of going back and forth and they act like I've never called them, I'm still waiting on my refund and for them to cancel everything!!! RIP OFF BIG TIME! I am now out 80 dollars and they still won't give me my refund! It's been a month and a half since I mailed out the shoes and they supposedly still dont have them! Be careful with them because they'll charge you and then not want to give you your money back!
To be completely honest and transparent, I've had my account with JustFab for almost two years. When I started with them, they were cute shoes, hand picked, comfortable and a bargain for the shoes.
Then, the chinese knock-offs started populating the shipments.
Then, the brand names were replaced with the "JustFab" brand, logo and boxing - all very nice, but the shoes were horribly cheap.
The quality of the shoes sharply declined: buckles fell apart, there were no leather uppers (only vinyl), the taps started falling out of the heels and the handbags had similar characteristics.
So, I decided I was done paying $40 for a cheap pair of shoes.
GOOD LUCK trying to cancel!! It took three consecutive months of phone calls after phone calls - I'm still not certain the account is closed and that I'll not be charged next month. I hate to have to replace my debit card as I use it for the remainder of my bisness. But, it might be what it takes.
Cheap shoes. Terrible customer service. Tough time cancelling.
I ordered a pair of shoes from Just Fab on March 2017 for a total of $15.81. Your first pair of shoes was offered for $9.99 plus shipping. Little did I know that in April and May they would charge my credit card in the amount of $39.95 each month for a supposed 'membership' fee which I never agreed to. I have called the company and requested a refund on my credit card. I also called my bank and asked them to put a stop to any charges from Just Fab. I should have checked the Rip Off Report and would have seen that there are several complaints against this company regarding this membership charge that they are scamming people on. Do not order anything from Just Fab as they will scam you every month with this fake membership charge.
JustFab Inc. Reviews
Every single month I call and ask why I keep getting charged a subscription fee that I never subscribed to and get no answer! Keep telling them to cancel it and they say they can give store credit instead of a refund. I only bought shoes from them once and they were such a cheap quality and torn I returned them and still have yet to receive my refund for that! It's been 2 months of going back and forth and they act like I've never called them, I'm still waiting on my refund and for them to cancel everything!!! RIP OFF BIG TIME! I am now out 80 dollars and they still won't give me my refund! It's been a month and a half since I mailed out the shoes and they supposedly still dont have them! Be careful with them because they'll charge you and then not want to give you your money back!
JustFab.com is anything but fabulous
To be completely honest and transparent, I've had my account with JustFab for almost two years. When I started with them, they were cute shoes, hand picked, comfortable and a bargain for the shoes.
Then, the chinese knock-offs started populating the shipments.
Then, the brand names were replaced with the "JustFab" brand, logo and boxing - all very nice, but the shoes were horribly cheap.
The quality of the shoes sharply declined: buckles fell apart, there were no leather uppers (only vinyl), the taps started falling out of the heels and the handbags had similar characteristics.
So, I decided I was done paying $40 for a cheap pair of shoes.
GOOD LUCK trying to cancel!! It took three consecutive months of phone calls after phone calls - I'm still not certain the account is closed and that I'll not be charged next month. I hate to have to replace my debit card as I use it for the remainder of my bisness. But, it might be what it takes.
Cheap shoes. Terrible customer service. Tough time cancelling.
Do yourself a favor and shop the sale at .
I ordered a pair of shoes from Just Fab on March 2017 for a total of $15.81. Your first pair of shoes was offered for $9.99 plus shipping. Little did I know that in April and May they would charge my credit card in the amount of $39.95 each month for a supposed 'membership' fee which I never agreed to. I have called the company and requested a refund on my credit card. I also called my bank and asked them to put a stop to any charges from Just Fab. I should have checked the Rip Off Report and would have seen that there are several complaints against this company regarding this membership charge that they are scamming people on. Do not order anything from Just Fab as they will scam you every month with this fake membership charge.