There has been grave misconduct on the part of Justdial regarding listings of Education Services LISTING in Raipur, Chhattisgarh. I had availed of the facility of listing in 2018 (the proposal and invoice are attached below) and my business was listed as 4th for education services for all the pin codes of Raipur.
In December 2018, I was contacted regarding the priority listing of my business Education Services and stated that for Rs 3000 extra, my business Education Services will be listed as a priority listing in position 1 for one pin code. However, I have noticed that while doing so, the listing of my business Education Services in all other pin codes has been completely REMOVED. So now, my business Education Services is listed as 1 in one pin code, and NOTHING in any other pin code. The 4th position in the rest of the pin codes has been removed.
I repeatedly contacted Justdial to correct this issue, however, the response from their side is completely unsatisfactory. No such information was provided to me that by paying extra for no 1 listing in one code, the listings in other pin codes would be completely removed. My due listing was UNJUSTLY and SILENTLY removed without DUE NOTICE.
This action from the side of Justdial has led to prolonged mental harassment and huge monetary losses to my business in terms of client leads and business opportunities to the tune of almost Rs 5 lakhs, and constitutes unfair business practices on their part. Further, three meetings were held with Justdial after my repeated requests which bore no fruit and only led to further time wastage and loss to my business. Hence I kindly request you to take proper cognizance of this letter and take action accordingly.
The justdial rep Yadav and Avinash Patel continously stated lies in front of top management of Justdial just to avoid any issues to them and gave too many losses.
Justdial Reviews
There has been grave misconduct on the part of Justdial regarding listings of Education Services LISTING in Raipur, Chhattisgarh. I had availed of the facility of listing in 2018 (the proposal and invoice are attached below) and my business was listed as 4th for education services for all the pin codes of Raipur.
In December 2018, I was contacted regarding the priority listing of my business Education Services and stated that for Rs 3000 extra, my business Education Services will be listed as a priority listing in position 1 for one pin code. However, I have noticed that while doing so, the listing of my business Education Services in all other pin codes has been completely REMOVED. So now, my business Education Services is listed as 1 in one pin code, and NOTHING in any other pin code. The 4th position in the rest of the pin codes has been removed.
I repeatedly contacted Justdial to correct this issue, however, the response from their side is completely unsatisfactory. No such information was provided to me that by paying extra for no 1 listing in one code, the listings in other pin codes would be completely removed. My due listing was UNJUSTLY and SILENTLY removed without DUE NOTICE.
This action from the side of Justdial has led to prolonged mental harassment and huge monetary losses to my business in terms of client leads and business opportunities to the tune of almost Rs 5 lakhs, and constitutes unfair business practices on their part. Further, three meetings were held with Justdial after my repeated requests which bore no fruit and only led to further time wastage and loss to my business. Hence I kindly request you to take proper cognizance of this letter and take action accordingly.
The justdial rep Yadav and Avinash Patel continously stated lies in front of top management of Justdial just to avoid any issues to them and gave too many losses.
Warmest Regards,
Sayanti Chatterjee
Legal Dept