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Jullen Skin Care


Country United States
State California
Phone 888-687-7431
Website http://jullenskincare.net/

Jullen Skin Care Reviews

  • Oct 28, 2017

In the add they said you can try the illujen eye cream & Jullen Facial Serum just paying the shipping, and if you don’t like it, nothing was going to happen. I did that, I received it, try it, I decided not to buy it again because it didn’t work as I expected it. I forgot about it. A month later, I received by mail a new order of the skin products without my consent, I called the company and the person of customer service said I should have returned the first shipment in the 14 Days try, that I never read it or saw it with the product I received. I decided to return the new one and I couldn’t do it either. I have to keep the new shipment and cancel a subscription that I never agreed to get rid of it. I felt rip-off

  • Oct 2, 2017

I sent off for the free trail Skincare product. This company has been sending me their product ever since. There is no contact information available, no customer service number on invoice inside package, nothing on shipping label. Am trying to find a way to contact them to return product and recieve reimbursment on credit card chatrges! This company is a Ripoff! And the pproduct is not what is advertised. This product is useless, do not let the Fixer Upper Joanna rip you off!

  • Oct 2, 2017

Jullujen eye cream and Jullen skin care is a rip off. They sell you their product for paying only shipping charges. 14 days later they charge your account $90 for each product . I called and they tell me I was suppose to cancel within 14 days if I did not want the product. There was nothing in the terms stating this. Tried to give me a discount of 35% off product. The product does not have a return address or anything in the shipping or on the box. Only a phone number 1-888-687-7431. Tustin, CA. A complete rip off. Who wouldnt cancel in 14 days if this was in the ordering process.

  • Sep 28, 2017

I order for a free sample of Jullen skin care for trail size for the prize of postage of $4.95. The company took out 89.45 from my account on 9/20/2017 without my authorization. When I call the company today to confront them about the money taken out of my account. The man said, " it was a trail product for 14 days, and after 14 days if you didn't return it you would be charge. I told him that the web-site didn't say that and that I never open the serum, and I wanted my money refunded. " he said, " this company don't give refund, and he offer to send me another bottle free, or send two bottle for half prize." i refused to have any more products sent to me after that I called my bank.

  • Sep 27, 2017

On September 7th 2017, I order a one time trial product: Jullen Skin Care from the company and was charged $4.95 for this order. Then a few days later I noticed a charge to my Credit Card for $89.75, when I called i was told that it was for a subscription of the Product.

I protested and they subsequently told me they will cancel the so called subscription but I will not be refunded the $89.75 charge to my account that I did not authorize. I am a retired 66 year old woman with minimal income and would like to be refunded for the illegal charge to my account.

  • Sep 26, 2017

I ordered my samples of Illujen and Jullen skin care creams that were supposed to be free, but with a shipping charge. I was charged $4.95 for shipping for one and $4.99 for another, both of which are small samples. However, 2 weeks after ordering these two free samples, my credit card was charged $89.75 for the eye cream and $84.75 for the skin care cream.

The $89.75 charge was from Mezzmerise at phone number 877-207-9628 and the $84.75 charge was from EVLGlowAppeal at phone number 888-387-1755. Of course, when one calls these phone numbers, one ends up sitting on hold forever, listening to classical music (the best part of the experience). However, I did speak to a representative at the EVLGlowAppeal number. She told me that the product was not a free sample, but that the customer has two weeks to try it for free before being charged. Of course, it does not say that in their website, nor was there any information provided with the product in its shipping container saying such.

Furthermore, after speaking to the representative, I found that I would have been charged on a monthly basis for the creams and that of course would result in charges ($89.75 + $84.75 + shipping). Of course, I have cancelled the order. However, this company claims that it is still entitled to payment for these products which they had claimed were free samples.

In other words, this company has not only used misleading advertising, but knows fullly that, even if customers cancel their orders, they will still take in substantial revenue from their fraudulent scheme before eventually going out of business.

  • Sep 23, 2017

I found an ad for ILLUJEN Eye Creme. I was interested in the $4.95 trial. To try it out and see if it helped my circles under my eyes. I ordered it and during the ordering phase a pop up came up offering a trial for JULLEN Skin Care. It was a $4.99 trial. I decided to try that also. I clicked the paragraph advising was a 14 day trial.

Obviously NOT understanding the wording to mean if I didn't like or care to continue the product I had to cancel the TRIAL. Not further shipments! I called to cancel further shipments as the product IS NOT worth more than the trial price. I was advised that since I had not cancelled within the 14 days I was charged $84.75 for the ILLUJEN and $89.75 for the JULLEN. I was told the 14 days started when I ORDERED the products, not when I RECIEVED them.

Billing my account under: VISTAHL*EXTRAGL TEL8885562466 MO USA for ILLUJEN.

Billing my account under: HVL*PEARLYFEEL TEL8883870206 UT USA for JULLEN.

This company/companies are a RIP-OFF. I was offered 35%, 50% and even 75% off if I would continue to subscribe to the products. Expensive lesson to learn. NEVER buy TRIAL anything.

  • Sep 23, 2017

Jullen skin care aka hvl pearly feel has been charging my credit card 89.75 3 times and 49.36 once. I originally ordered a free trial for 4.95 not knowing I would be subscribed every month and I had been sending them back... But they refuse to give a refund even after I told them I broke out in a rash.

  • Sep 20, 2017

Sept 5, 2017 I clicked on an ad for trial size skin care. Sept 6 $4.95 was taken by Velainn*purepizzazz MO MCI 4317 888-380-1895. I called on 9/14 spoke with Makala to cancel my account. She offered an employee 50% discount which made the cost $44.87. Makala informed me that my 14 day trial was up to 9/19 and that if I still wanted to cancel I had to call on that day. I informed Makala that the cream might cause a rash so I didn't want it. I called on 9/19 spoke with Jackie to cancel my account. She tried to offer me a 75% discount which made the cost down in the mid twenties. I informed Jackie that I just want to cancel and I figured that was it with Jullen Skin Care. I checked my online checking account and $44.87 was taken from my debit card. Jackie even gave me a cancellation #. It's too late in to the night to call my local bank to block that charge so I will call them first thing in the morning. I will have to cancel my debit card since they have access to it.

  • Sep 12, 2017

Jullen Skin Care - Illujen Eye Cream has a dishonest business model. They send you skin care products with a 14 day trial period. Then if you do not cancel, they continue to send you $80 tubes of eye and skin cream. Then when you call to send it back, they will not accept it back, and say too bad, that is what a trial period means. You did not call us, so we assumed you wanted a subscription.

Even if the product works, which I am unsure of because I have been busy and have not used it, I would not support a company with unethical business practices.

  • Sep 9, 2017

On August 18, 2017 i purchased free trial of Jullen Skin Care for $4.95 Order Number: 1800985 On August 17, 2017 i purchased free trial of Illujen Eye Creme for $4.99 Order Number: 1800987 On August 25 ,2017 i emailed customer service [email protected] and asked if i was going to get charged for any more products. They told me to call (888) 687-7431 to place a cancellatiion.. So i called the same day that i emailed their customer service for a cancellation. Then i noticed my bank statement for Sept. 5, 2017 $89.75 was deducted from my account by smoothskyn.com Again on Sept. 5,2017 $84.75 was deducted from my account by boldbeautee. I didnt use any credit card but i did use my debit card.

  • Sep 8, 2017

Business does not inform customer of the policy of being automatically enrolled to receive monthly shipments of face cream costing $89.99 per month after the special trial offer.

No paperwork or packing slips that tell customer to expect future shipments or of the opportunity to cancel.

My low income senior citizen cient got ripped off.

I Googled looking for contact information. Phone numbers were disconnected. Return address on packages read Costa Mesa Ca. The bank statement where money was withdrew readw UT. USA with a number

I called that number and a man answered. When I asked him to stop sending product to my client and inquired where to return unused / unopened product for refund, the man laughed.

90 bucks was taken out of my client's bank account for two months. This old lady didn't know what was happening or how to stop it and they will not accept the return.

They do not refund

I've never heard of a legitimate business not having some remidy for returns and credits.

I've never heard of a legitimate business that has revolving addresses.

But then again, if this were a legitimate business they wouldn't have to scam people. Shame on them

  • Sep 7, 2017

Was told to rush my trial order for 4.99. Was added another random product for same price without option to decline this item or remove from cart. Was not interested in item whatsoever. It was very annoying.

  • Aug 22, 2017

JULLEN SKIN CARE

MY HUSBAND ORDERED THIS AND I TOLD HIM THAT IT IS A SCAM! YEP USED THE PRODUCT FOR AS LONG AS THE FREE SAMPLE LASTED WHICH WASN'T 30 DAYS. THE SOLUTIONS CAUSED REDNESS AND SWELLING WITH FLAKY SKIN. I'M NOT A DERMATOLOGIST BUT I BELIEVE THESE PRODUCTS ARE A HEALTH THREAT. MY MOTHER WENT THROUGH YEARS OF ORDERING THIS KIND OF CRAP WITH NO RESULTS. LIVE WITH WHAT YOU HAVE OR GO UNDER THE KNIFE AND START LOOKING FREAKY.

  • Aug 21, 2017

I was surfing on Facebook, and came across this ad for Jullen skin care. I seen the pay shipping only, and thought that's not bad. I have bad circles under my eyes, so I'd give it a try. What a mistake! This stuff is so wet,, it feels like it's all water. Then I wake up yesterday morning and had $160 withdrawn from my account. I didn't recieve the product for over a week and they already deducted the money out of my account. I was going to cancel.

So I call and get the runaround. Threaten to leave a bad review, and they threaten not to give me any of my money back. It was taken out in two different transactions and so I call the number on the one transaction and it's for the other dollar amount.

The first girl said she'd give me a small refund if I didnt leave a bad review. My chargeback won't go through according to her as I agreed to the terms and agreements. I assumed I'd have the product to use for 2 weeks. Furious, I agree to the money, I'll do the rest after I get that money back. I'm going full tilt on this company and hoping a class action lawsuit will happen.

I then call the other number. This woman is a total d****ebag. Didn't get anywhere. Told her to F off.... Now I'm on a mission.

This place is a bunch of crap! I'm praying I get my money back!

  • Aug 19, 2017

I saw a free sample. I believe it was on Facebook, so i responded to get free sample, come to find out this Company takes upon themselves to automatically charge my account each month for $84.75, i called my bank today, because i got a small box in my mail today....i am returning this to the company, which is JullenSkinCare -lllujenEyeCreme, P.O. Box 25380, Santa Ana, CA, 92799-5380.., I did not order this sample...i was under impresssion this free..please contact me, Asap, so i can get my money back, and stop them.

  • Aug 19, 2017

Saw ad for Joanna Gaines skin care. On my site it was called Jullen Skin Care and My Flirty Skin. Ordered free trial and paid 4.95 for shipping. They have charged my account $89.75 each month under the company name of KVL Eternal Feel (what the charge is under on bank account).

I have since discovered it is a scam. I've discovered that there are multiple skin care product under different names and packaging that is selling itself as a free trial then charging accounts. They are also putting them under different celebrity names for attention like Ivanka Trump and Shark Tank.

KVL Eternal Feel leads to nowhere. Jullen Skin Care has multiple fake review sites. Calling the company took me to a representative that wanted my bank number. I told her I shut down my bank card so they could no longer charge me. She told me false and misleading suggestions to stop the continuation on their part. She finally told me I was the only call the company had ever received in it's history wanting to put a stop to the account. She was obviously trained on how to misdirect and mislead any consumer calls.

  • Jul 26, 2017

This was an "FREE trial offer" pay ony $4.95 for shipping... A month later I got charged $89.75 for the sample they sent. They do not want to reverse charges because I got the product (SAMPLE) and they dont even will take it back. The only thing they can do is CANCELL my account? and will not keep mailing it every month!!!

  • Jul 24, 2017

Purchased as a gift, recipient not interested. Free trial product is unopened, and now I have a second one. Amount billed unknown. After two emails to customer service without response, contacted bank and credit card. No charges found with Jullen name. Does anyone know their billing name?

  • Jul 22, 2017

Jullen skin care FREE TRIAL FOR 14 DAYS BUT THIS COMPANY CHARGED MY CREDIT CARD AFTER 9 DAYS FOR $174.98 WITHOUT MY AUTHORIZATION. THE PRODUCT IS NOT WHAT THEY DESCRIBED AND THEY DO NOT DISCLOSE WHAT THE COST WOULD BE AFTER THE FREE TRIAL. VERY BAD BUSINESS PRACTICE.

  • Jul 21, 2017

In May 2017 I was looking for an eye cream that would help puffiness and dark circles so I did a google search. I found a few and researched each one and came across Consumer Health Digest which had a review of Illjuen eye cream which they gave a healthy 4.5 star, at that time. I figured Ill give it a try because I saw they were offering a "trial" for 4.95 and 4.99 for eye cream and skin cream. I thought what a great way to try it out and IF it works then Ill be a customer, especially if it does what it says it should!

Well I go through the ordering process and like most things you order on line they had a "terms and conditions/agreement"I ticked it off and hit send...within a few days I get my "trial" creams and start using them. A few weeks later(July 2nd 2017) I went on my online banking and noticed 3 charges one for 84.75 and one for 1.99 the last was 89.75 from companies Ive never heard of (OGD-NuDazzle/Flairfortune). I freaked out, ran to my bank and cancelled my debit card thinking I was all set.

Not so lucky, a few weeks went by and again Im on my banking (July19th 2017) and see 2 charges 84.75 and 89.75 from the same companies. I realized these are the "trail" creams. So I called 888-687-7431(IllujenEye Cream) spoke to a rep. I said Ive never authorized these purchases and Ive never recieved any products, she begins to tell me that "under terms and agreement, it says you'll be charged regular price if you dont cancel with in 14 days" she said the first charge was for the product you bought! I said it was 4.99 and 4.95 "trail" she said no because you didnt cancel you paid full price! Im so upset because Im out 350.99 with no products.

So be aware of this scam! You'll see they have MANY WEB PAGES....I should've known! Ive since been back to Consumer Health Digest web page and it has been updated and noticed this product is only 3 stars.

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