On 2/24 I attempted to purchase a TP-Link KL130 color smart bulb listed as "in stock"... and still is. I was told my transaction was cancelled because they had no stock and that it would take 15 to 30 days for a refund. I used Google Pay and thought perhaps there was just a bug in the order process so I tried it again.
My card was charged twice, went through completely, despite the notice that the transaction was cancelled both times. The biggest issue here is, the item is shown as "in stock" until a purchase of that item is attempted. Then, the money goes to SHERILIN WILLIAMS LLC but no product is provided. Theorectically, they will issue a refuend in about a month but either way, this is a dirty and deceptive deal.
When an item is out of stock, there should be NO CHARGE. If a charge does go through, the transaction should be cancelled so it never get passed the "Pending" status. The company also does not list any direct contact info on their website, just forms. I will be filing a dispute with my bank, NEVER using Jonespas.com again and help raise awarness that this is a corrupt vendor.
Attempted to purchas a 65 inch television listed as "in stock" and still is. I was told my transaction was cancelled because they had no stock and that it would take 15 to 30 days for a refund. My card was charged despite the notice the transaction was cancelled. Seems like deception. I will post an update about the refund. Transaction in pending state now with my bank so I can't file a dispute.
Jonespas Reviews
On 2/24 I attempted to purchase a TP-Link KL130 color smart bulb listed as "in stock"... and still is. I was told my transaction was cancelled because they had no stock and that it would take 15 to 30 days for a refund. I used Google Pay and thought perhaps there was just a bug in the order process so I tried it again.
My card was charged twice, went through completely, despite the notice that the transaction was cancelled both times. The biggest issue here is, the item is shown as "in stock" until a purchase of that item is attempted. Then, the money goes to SHERILIN WILLIAMS LLC but no product is provided. Theorectically, they will issue a refuend in about a month but either way, this is a dirty and deceptive deal.
When an item is out of stock, there should be NO CHARGE. If a charge does go through, the transaction should be cancelled so it never get passed the "Pending" status. The company also does not list any direct contact info on their website, just forms. I will be filing a dispute with my bank, NEVER using Jonespas.com again and help raise awarness that this is a corrupt vendor.
same this happen to me
TOTAL SCAM
SCAM
same thing happen to me with luggage
TOTAL SCAM!!!
Same experience as the above reviewers but with suitcases
Attempted to purchas a 65 inch television listed as "in stock" and still is. I was told my transaction was cancelled because they had no stock and that it would take 15 to 30 days for a refund. My card was charged despite the notice the transaction was cancelled. Seems like deception. I will post an update about the refund. Transaction in pending state now with my bank so I can't file a dispute.