on 8/8/17 I Came for a simple recall service on my odysseys airbag the service was supposed to take about 1 1/2 hour(s) and I said okay to Patrick Liddy then he asked if I needed anything else and I replied that since I was already there why not do an oil change so I waited there for about an hour or so later, then Brian Mays comes up to me to tell me the oil pan thread was stripped and now I need to replace the oil pan after oil was drain out of the vehicle with nowhere to go as my vehicle was not drivable at that point but was driving just fine when I came and had no oil leak. I tried to understand what was at hand but He would not let me even say anything or listen to anything I had to say. Brian was just RUDE as rude can be and would raise his voice over mine stating that he only wanted to know if I wanted to place an order for the oil pan he quoted me for $638.57 I'm so sorry I ever thought about doing an oil change here and no manager around so, he proceeded to just hand me Richard King business card for me to call him the next day as he was done with me and there was nothing he could do for me other then to charge me $638.57 for me to get my car in "drivable" condition as when I first arrive. Mr. Brian Mays actions would have him described as an Unethical, unprofessional and Despot individual. Would not recommend anybody to come and service their vehicles here. It feels like once your car goes in the shop it's not coming out of it unless you willing to pay "THE PRICE" My advise is run out of here while you can. Hope this helps, I got gotten hope you're not next!
Johnson Honda of Stuart Reviews
on 8/8/17 I Came for a simple recall service on my odysseys airbag the service was supposed to take about 1 1/2 hour(s) and I said okay to Patrick Liddy then he asked if I needed anything else and I replied that since I was already there why not do an oil change so I waited there for about an hour or so later, then Brian Mays comes up to me to tell me the oil pan thread was stripped and now I need to replace the oil pan after oil was drain out of the vehicle with nowhere to go as my vehicle was not drivable at that point but was driving just fine when I came and had no oil leak. I tried to understand what was at hand but He would not let me even say anything or listen to anything I had to say. Brian was just RUDE as rude can be and would raise his voice over mine stating that he only wanted to know if I wanted to place an order for the oil pan he quoted me for $638.57 I'm so sorry I ever thought about doing an oil change here and no manager around so, he proceeded to just hand me Richard King business card for me to call him the next day as he was done with me and there was nothing he could do for me other then to charge me $638.57 for me to get my car in "drivable" condition as when I first arrive. Mr. Brian Mays actions would have him described as an Unethical, unprofessional and Despot individual. Would not recommend anybody to come and service their vehicles here. It feels like once your car goes in the shop it's not coming out of it unless you willing to pay "THE PRICE" My advise is run out of here while you can. Hope this helps, I got gotten hope you're not next!