I used the JM Bullion website to make a purchase for foreign gold coins of approximately $6000 on June 17. When I approved the purchase they added sales tax for Indiana. I checked Indiana law IC 6-2.5-5-47 and it says that coins and bullion which are IRA eligible are exempt from Indiana sales tax. The JM Bullion website said the coins are IRA eligible. I couldn't cancel the order until June 19 because it they were closed for the weekend. When I went to cancel the order they tried to charge market loss fees. Lucky for me the credit card on file had recently expired so they couldn't charge them (The order was to pay by check). I think they are trying to get some people to cancel orders as they only make money on a cancelation but never loose.
I sent some items in for buyback with a value of 3k. UPS shows they delived the package. They claim they did not get nor will they cover the loss or reimburse. This is my first time using JM but will be my last. I wont stray from APMEX again. Please do your buying and selling elsewhere.
I made a purchase from JM Bullion and agreed to send them a check, which I did the next day, and I waited and waited and after ten days they called to say that there had not received a check and I explained that I had sent one. We agreed to cancel the order, but they did an electronic check for another order, which I received my product, no problem. A few days later, JM Bullion mysteriously found my missing check, which they did cash. I called and requested my money back, as they had no right to it, and they said they would - but it took over two weeks.
I placed another larger order with them. After cashing my check on June 5th, I received notice that my product would ship on June 12th (they claim that have to wait 4-5 days after cashing a check to make sure it does not bounce, which is understandable). On June 15th I called JM Bullion as I had not heard that it had shipped as promised. I was informed that it would now ship on the June 20th. Eventually I did receive my product, however, buyers should be aware that JM Bullion wants their money immediately, but is in NO hurry to send you refunds or product.
SI have made five purchase with JM Bullion. Four of the five were excellent. My purchase of a 31 coin set of American Silver Eagles leaves much to be desired. The coins were "stabbed" with a NGC grading certification of MS69. The coins appear to be that quality. The NGC cert. has a marred appearance. The upper right hand corner of the cert. had a label or sticker that was peeled off leaving a questionable scar that indicates (to me) that the seller was attempting to hide something from the buyer (me). A chat session with a "Jessica" was positive. Two emails to JM Bullion have had NO response. Of my five purchases with JM, my purchase of a 31 coin set of U.S Silver Eagles is disappointing and JM cares less about customer satisfaction as evidenced by their "NO RESPONSE" to a multi $K customer.
JM Bullion Reviews
I used the JM Bullion website to make a purchase for foreign gold coins of approximately $6000 on June 17. When I approved the purchase they added sales tax for Indiana. I checked Indiana law IC 6-2.5-5-47 and it says that coins and bullion which are IRA eligible are exempt from Indiana sales tax. The JM Bullion website said the coins are IRA eligible. I couldn't cancel the order until June 19 because it they were closed for the weekend. When I went to cancel the order they tried to charge market loss fees. Lucky for me the credit card on file had recently expired so they couldn't charge them (The order was to pay by check). I think they are trying to get some people to cancel orders as they only make money on a cancelation but never loose.
I sent some items in for buyback with a value of 3k. UPS shows they delived the package. They claim they did not get nor will they cover the loss or reimburse. This is my first time using JM but will be my last. I wont stray from APMEX again. Please do your buying and selling elsewhere.
I made a purchase from JM Bullion and agreed to send them a check, which I did the next day, and I waited and waited and after ten days they called to say that there had not received a check and I explained that I had sent one. We agreed to cancel the order, but they did an electronic check for another order, which I received my product, no problem. A few days later, JM Bullion mysteriously found my missing check, which they did cash. I called and requested my money back, as they had no right to it, and they said they would - but it took over two weeks.
I placed another larger order with them. After cashing my check on June 5th, I received notice that my product would ship on June 12th (they claim that have to wait 4-5 days after cashing a check to make sure it does not bounce, which is understandable). On June 15th I called JM Bullion as I had not heard that it had shipped as promised. I was informed that it would now ship on the June 20th. Eventually I did receive my product, however, buyers should be aware that JM Bullion wants their money immediately, but is in NO hurry to send you refunds or product.
SI have made five purchase with JM Bullion. Four of the five were excellent. My purchase of a 31 coin set of American Silver Eagles leaves much to be desired. The coins were "stabbed" with a NGC grading certification of MS69. The coins appear to be that quality. The NGC cert. has a marred appearance. The upper right hand corner of the cert. had a label or sticker that was peeled off leaving a questionable scar that indicates (to me) that the seller was attempting to hide something from the buyer (me). A chat session with a "Jessica" was positive. Two emails to JM Bullion have had NO response. Of my five purchases with JM, my purchase of a 31 coin set of U.S Silver Eagles is disappointing and JM cares less about customer satisfaction as evidenced by their "NO RESPONSE" to a multi $K customer.
Ed Luedtke
"Skipper"
[email protected]