I purchased a sink with a promo for 1st purchase. They charged my card, sent me a confirmation I'm get my product in a few days. This came and went. I called only to find out an order was never placed and shipped. Weeks later my sink arrived in a hundred pieces. I was then told I would get a refund but would have to re-order and pay for the sink again (without the 15% discount). I'm glad I didn't. I never got mt $383.23 back and would have been out another $400+ dollars. This company is a scam! They take your money knowing they will not ship out your order until you call. Then they sendit out weeks later damaged, and lie to you telling you they will give you your money back, knowing they will not. Imagine how much money they are bringing in with this scam.
I have ready dozens of reviews with similar stories. Total scam!
Jet.com offers first time buyers to their site "discounts", or so it seems. When you add items to your cart, and attempt to check out, there are so many restrictions on the discount it in reality does not apply. Also, they claim to offer free shipping, but when you actually make a qualifying purchase they stick you up with sales tax. I complained to customer service, and to be fair, Jet.com gave me a $20 courtsey discount so I went ahead and made a purchase. MISTAKE! The items I received were overall below standard. I ordered a case of name-brand toilet paper, and received miniature versions. I thought I was ordering computer ink that worked in my brand of printer but received a knock-off from a third party that in no way worked. I made the matter known to jet, and again, to be fair, the customer service rep refunded the price of the ink. They need better disclosure of the actual product and stop with the bogus discount offers.
Ordered Visiontek R9 390X (900910) with "Instant Savings" promo and coupon for 20% off
Recieved Visiontek R9 390 (900908)
Called Jet.com to correct issue. Was told to either accept the wrong product or refund. Also was told it was the wrong price and that I would have to pay more to get what I ordered originally.
Jet.com said they know they send the wrong items, but they are unwilling to do anything about it exept refund or tell customer to deal with it and accept wrong product.
Jet.com unwilling to send correct product or to award promotions on correct product at "corrected" price.
Jet.com, Inc. Reviews
I purchased a sink with a promo for 1st purchase. They charged my card, sent me a confirmation I'm get my product in a few days. This came and went. I called only to find out an order was never placed and shipped. Weeks later my sink arrived in a hundred pieces. I was then told I would get a refund but would have to re-order and pay for the sink again (without the 15% discount). I'm glad I didn't. I never got mt $383.23 back and would have been out another $400+ dollars. This company is a scam! They take your money knowing they will not ship out your order until you call. Then they sendit out weeks later damaged, and lie to you telling you they will give you your money back, knowing they will not. Imagine how much money they are bringing in with this scam.
I have ready dozens of reviews with similar stories. Total scam!
Jet.com offers first time buyers to their site "discounts", or so it seems. When you add items to your cart, and attempt to check out, there are so many restrictions on the discount it in reality does not apply. Also, they claim to offer free shipping, but when you actually make a qualifying purchase they stick you up with sales tax. I complained to customer service, and to be fair, Jet.com gave me a $20 courtsey discount so I went ahead and made a purchase. MISTAKE! The items I received were overall below standard. I ordered a case of name-brand toilet paper, and received miniature versions. I thought I was ordering computer ink that worked in my brand of printer but received a knock-off from a third party that in no way worked. I made the matter known to jet, and again, to be fair, the customer service rep refunded the price of the ink. They need better disclosure of the actual product and stop with the bogus discount offers.
Ordered Visiontek R9 390X (900910) with "Instant Savings" promo and coupon for 20% off
Recieved Visiontek R9 390 (900908)
Called Jet.com to correct issue. Was told to either accept the wrong product or refund. Also was told it was the wrong price and that I would have to pay more to get what I ordered originally.
Jet.com said they know they send the wrong items, but they are unwilling to do anything about it exept refund or tell customer to deal with it and accept wrong product.
Jet.com unwilling to send correct product or to award promotions on correct product at "corrected" price.
Be warned.