June 8, 2020 I bought a pair of sandals online at janecloset.com. I was leery about paying because they only accept credit cards or debit cards. Legit online stores usually would accept paypal which I usually use. I did not listen to my instinct that because I love the picture of the sandals and the description that it is an orthopedic sandals, I fell for it. I ordered and paid $32.94. I asked questions the same day where it is coming from and when it will arrived. No response. Again I emailed 6/10/2020 warning them that if they do not respond, I will report them to authorities. Still no response.
After checking them out at BBB.org, they have complaints that it took the consumers to get the product and that the product is not the same as the picture. I filed BBB complaint against them asking for full refund. I emailed them almost everyday asking for a full refund. No response. The only email I got from them is the tracking number coming from CN meaning China. They never disclose online that the product is coming from China.
Now I am assuming the company could be operating here in Fullerton CA but the product actually is coming from another country. Do not buy from this store because they do not respond nor they do accept a cancellation or refund. Case is still ongoing at BBB.org and FTC.
Jane Closet Reviews
June 8, 2020 I bought a pair of sandals online at janecloset.com. I was leery about paying because they only accept credit cards or debit cards. Legit online stores usually would accept paypal which I usually use. I did not listen to my instinct that because I love the picture of the sandals and the description that it is an orthopedic sandals, I fell for it. I ordered and paid $32.94. I asked questions the same day where it is coming from and when it will arrived. No response. Again I emailed 6/10/2020 warning them that if they do not respond, I will report them to authorities. Still no response.
After checking them out at BBB.org, they have complaints that it took the consumers to get the product and that the product is not the same as the picture. I filed BBB complaint against them asking for full refund. I emailed them almost everyday asking for a full refund. No response. The only email I got from them is the tracking number coming from CN meaning China. They never disclose online that the product is coming from China.
Now I am assuming the company could be operating here in Fullerton CA but the product actually is coming from another country. Do not buy from this store because they do not respond nor they do accept a cancellation or refund. Case is still ongoing at BBB.org and FTC.