First, they told me they weren't backed up so I ordered. They delayed my order 6 days. Billed my credit card as soon as I ordered though. Shipped my order without any ice or preservatives for the perishables. They do not answer phones or email inquiries.
I chatted with them twice and both times they said my package was shipping that day which it did not. They finally shipped under pressure because I contacted the BBB. I wanted a refund but they did not offer me one (although they told the BBB they did so).
The prices are outrageous and I was left with half the items unusable and also wrong items sent. Since then, I have come across other reviews where they never fulfilled orders but kept the money. They are impossible to get in touch with.
This is a vendor for prisoners and it is impossible for sure for anyone on the inside to contact anyone without help. They know this...
Jahmaxx, Inc. Reviews
First, they told me they weren't backed up so I ordered. They delayed my order 6 days. Billed my credit card as soon as I ordered though. Shipped my order without any ice or preservatives for the perishables. They do not answer phones or email inquiries.
I chatted with them twice and both times they said my package was shipping that day which it did not. They finally shipped under pressure because I contacted the BBB. I wanted a refund but they did not offer me one (although they told the BBB they did so).
The prices are outrageous and I was left with half the items unusable and also wrong items sent. Since then, I have come across other reviews where they never fulfilled orders but kept the money. They are impossible to get in touch with.
This is a vendor for prisoners and it is impossible for sure for anyone on the inside to contact anyone without help. They know this...