We ordered plants from Jacob on March 8th, the shipping label was created and was suppose to be shipped that following Monday or Tuesday, after not receiving them, we contacted him and he gave us a story of him having tonsillitis, yet he had been posting on Facebook and Instagram. He promised he would ship them out the following Monday, which was the 20th of March, shipping label was printed yet, they weren't shipped, once questioned again, he said he made a mistake and he would ship them out the next day, by this time we could not wait any longer, it had already been 12 days since the order was placed so we told him we would be returning to sender, he said if that was his punishment then so be it...then block me on Facebook. Once the plants came in our mailbox, I took them straight to the post office and returned them to sender, he refuses to refund the money, he refuses to answer emails....he is and huge thief, it's not the point of the money, it's the principal of the matter...he got the plants back and still kept the money....RIP OFF!!
Jacob's Aquarium Reviews
We ordered plants from Jacob on March 8th, the shipping label was created and was suppose to be shipped that following Monday or Tuesday, after not receiving them, we contacted him and he gave us a story of him having tonsillitis, yet he had been posting on Facebook and Instagram. He promised he would ship them out the following Monday, which was the 20th of March, shipping label was printed yet, they weren't shipped, once questioned again, he said he made a mistake and he would ship them out the next day, by this time we could not wait any longer, it had already been 12 days since the order was placed so we told him we would be returning to sender, he said if that was his punishment then so be it...then block me on Facebook. Once the plants came in our mailbox, I took them straight to the post office and returned them to sender, he refuses to refund the money, he refuses to answer emails....he is and huge thief, it's not the point of the money, it's the principal of the matter...he got the plants back and still kept the money....RIP OFF!!