I purchased a spring that weighs 12.7 ounces. They sent a package that postage said weighed 4 ounces, meaning the spring was never in the package. They first denied they had anything to do with it. They denied being the seller on Ebay untill I pointed them out. They are straight up thieves, ripping people off. I have contacted the postal inspectors and turned the matter over to them.
Jack's Small Engine company sent me the wrong parts. The part numbers that they send me doesn't match the parts I requested. Because of their return policy, it costs more to return the product to get a refund than the product is worth. Jack's Small Engine company refuse to give me a shipping label to return their products.
Therefore it is not cost-effective to return the product and get a refund even if it is their mistake. I asked jack's Small Engine companies to refund all my monies or give me a shipping label to return this product at an effective cost. They refuse. Do not buy anything from this company.
Jacks Small Engines Reviews
I purchased a spring that weighs 12.7 ounces. They sent a package that postage said weighed 4 ounces, meaning the spring was never in the package. They first denied they had anything to do with it. They denied being the seller on Ebay untill I pointed them out. They are straight up thieves, ripping people off. I have contacted the postal inspectors and turned the matter over to them.
Jack's Small Engine company sent me the wrong parts. The part numbers that they send me doesn't match the parts I requested. Because of their return policy, it costs more to return the product to get a refund than the product is worth. Jack's Small Engine company refuse to give me a shipping label to return their products.
Therefore it is not cost-effective to return the product and get a refund even if it is their mistake. I asked jack's Small Engine companies to refund all my monies or give me a shipping label to return this product at an effective cost. They refuse. Do not buy anything from this company.