I took a SUV to JMac Radiators. We told the mechanic to please check the entire cooling system and make sure all it needed was the radiator. They said they did the service and charged $420.00, said it was good to go.
Two days later the car was steaming again. took the car back to JMac, they said it needed a new hose...hmmmm...had them replace the hose.
One day later same problem, took the car back and they said it needed a connection between the water pump and the engine and maybe more hoses. They wanted $469.00 this time. We wanted to move the vehicle to another shop sent a tow truck to have it towed to the new mechanic who was going to do the work for around $250.00. JMac refused to release the vehicle and demanded $96 to release it.
I will NEVER take my vehicle to them or recommend them to anyone else. Very embarrassing situation and a terrible way to do business.
We hava an after market oversized gas tank on our diesel truck. It began to leak a year ago. We took it to be repaired at a local shop, who sent it to J Mac Radiator to be repaired. The problem of the leaking gas tank was never repaired, it kept leaking fuel. We took the truck in 4 times within the past year to have the problem fixed, assuming J Mac guarenteed their work. The last time we took it in we were informed J Mac wouldn't stand behind the repair and said they couldn't fix it. I called and spoke with Keith (J Mac), he informed me this was an experiment for a new process, and that they had had other tanks with the same problem, I was then told there wasn't anythikng they could do for us, they couldn't fix the tank and we would have to purchase a new one. If we were informed that this leak wasn't repairable , we would have purchased a new tank in the beginning, now we are out over $1100. and have to purchase a new tank.
J-Mac Radiator Reviews
I took a SUV to JMac Radiators. We told the mechanic to please check the entire cooling system and make sure all it needed was the radiator. They said they did the service and charged $420.00, said it was good to go.
Two days later the car was steaming again. took the car back to JMac, they said it needed a new hose...hmmmm...had them replace the hose.
One day later same problem, took the car back and they said it needed a connection between the water pump and the engine and maybe more hoses. They wanted $469.00 this time. We wanted to move the vehicle to another shop sent a tow truck to have it towed to the new mechanic who was going to do the work for around $250.00. JMac refused to release the vehicle and demanded $96 to release it.
I will NEVER take my vehicle to them or recommend them to anyone else. Very embarrassing situation and a terrible way to do business.
We hava an after market oversized gas tank on our diesel truck. It began to leak a year ago. We took it to be repaired at a local shop, who sent it to J Mac Radiator to be repaired. The problem of the leaking gas tank was never repaired, it kept leaking fuel. We took the truck in 4 times within the past year to have the problem fixed, assuming J Mac guarenteed their work. The last time we took it in we were informed J Mac wouldn't stand behind the repair and said they couldn't fix it. I called and spoke with Keith (J Mac), he informed me this was an experiment for a new process, and that they had had other tanks with the same problem, I was then told there wasn't anythikng they could do for us, they couldn't fix the tank and we would have to purchase a new one. If we were informed that this leak wasn't repairable , we would have purchased a new tank in the beginning, now we are out over $1100. and have to purchase a new tank.