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report scam| Country | United States |
| State | Florida |
| City | Hallandale Beach |
| Address | 801 E. Hallandale Beach Blvd. Suite 201 |
| Phone | 18004897897 |
| Website | http://www.itsjustlunch.com/ |
It's Just Lunch Reviews
This service misrepresents its capabilities and membership base to pressure consumers to sign the agreement, then forces unsolicited matches onto the user when their account is on hold. Further their matches are unsuitable in many areas and not as initially portrayed.
The ‘Its Just Lunch’ service preys on peoples insecurities and exploits their fears in these Covid times, potentially offering a safer and ‘verified’ method of matchmaking and appearing to be a better choice than the online services. I paid $3200 initially and $98 per month, while inactive it is $28 per month. They have a no refund policy for any reason.
1. They tried to set me up with married women.
2. WOMEN BEWARE OF IJL - Most disturbingly they clearly failed to perform a thorough criminal background check on me and chose to match me with 5 women for evening meals, where we both were in a dark carpark after leaving the resteraunt.
3. Their matching process is terrible with blind dates and matches I had absolutely nothing in common with. Most agreed that we were each far out of our respective 'local' areas.
4. They perform most of their interactions only over the phone and so you have no written evidence.
Learn from my costly mistake and try ANY other agency
Don’t do it – the worst customer service experience I have ever had. I signed up for It’s Just Lunch (IJL) on 05/24/19 and paid $4000 for a platinum membership which guarantees either 14 dates or 16 months of service. I had my first date on 07/01/19 and my second date on 08/07/19.
My second date was better than the first and we went out a few times but ultimately it wasn’t a good match. On 09/16/19 I emailed that I was ready for my next date and a matchmaker called me to say they would have something to show me soon. This was a different matchmaker than I was initially assigned which I took to be a good sign since the first one was very unresponsive.
I then heard nothing from IJL and I emailed that I wanted to speak to someone about cancelling my membership on 11/13/19. I did not receive a response until 11/20/19 which was via email. I called on 11/21/19 and asked to speak to a manager. I sent another email on 11/25/19 asking when I could expect to hear from a manager.
The following day, I spoke to a manager and asked for a refund. She informed me she would talk with the team to see how they could accommodate me. She said I would hear within a few days. I finally received a voice mail on 12/13/19 to call in. I called and had no response. Today (01/06/20), the manager (Julie) called and said they wanted to give me a $500 good faith payment and keep looking for dates for me.
I declined and said I was having better luck finding dates on my own and wanted to be refunded. My contract indicates if IJL cannot find dates, they will refund the money minus a $500 interview processing charge. I paid $4000 for 14 dates ($285 per date). I had 2 ($570).
Based on this, I’d like to be refunded $2930. This company seems very incompetent. They are dismissive, difficult to contact, and don’t follow through. This has been one of the worst customer service experiences I have ever had – not at all the concierge service I was expecting with such a large fee.
After the conversation today, the manager sent me the following in email: “We always strive to provide a positive dating experience and ensure our clients are having success in their dating lives. Client satisfaction is of the utmost importance and we appreciate your bringing any matter to our attention. We are constantly looking to improve service to our clients and your feedback in this regard is greatly appreciated.” Unfortunately nothing I experienced proved any of these statements to be true.
The company misled me and arrange a very bad date. They over-sold their services. The date lasted less than 10 minutes. The person knew nothing about me.
During the interview, the sale person Sharon said that they will provide coaching services, what they did not. She also said they were vetting their clients and were matching within the members.
Moreover, the quality of their services was very poor. They botched the work. First, they did not provide to the other person my profile and lied about my profile by sharing the wrong description. It is like they let me go to a blind date.
Additionally, they did not select a member but someone from out of the network. Besides that person mentioned that it's been a year that he is going on dates for free with IJL. It is quite insulting for people like me who are taking this process seriously.
They scammed me with the intention of matching me with 4 quaified men/dates for the sun of $2000. They did not do that. I gave them in great detail what I was looking for in a man. None of the candidates I met even came close to meeting that I have asked to speak to the management, and they have refused to provide the information or call me back.
They are not a ligitimate, reputable, ethical company. My 3rd date could barely walk with the aid of a cane, and he lived in another state. My 4th date didn't even show up. All 4 dates did not pay into the organization, they were "recruits." (merely asked to show up for lunch) I specifically asked in the beginning, if the men would be paying the same amount of money. They assured me that that was the case. Unfortunately, I do not have that conversation on tape.
I am 71 years old and feel that I have been lied to and taken advantage of by IT'S JUST LUNCH.
I signed up for IJL because I was tired of online dating. I knew it would be expensive to join the club but I though it may be worth it if they match me up with my ideal person. I paid $2500 for 12 dates. First you go for an interview and they ask you the basic questions about what you are seeking in a mate. They ask you the basic questions about you requirements. Physical appearance, education, profession etc. Once you are accepted, I'm sure they accept anyone who's willing to shell out that much money, they will begin the matching process and set up dates for you. There are up to five restaurants that they contract with to accomodate IJL members. You have to go to one of those restaurants no exceptions. Then a dating specialist will contact you give you some details about your match and once you say yes they will make the reservation and you just show up to meet your date. It's two checks you pay for your own drinks and he pays for his. Here's my experience.
First date, he was shorter than what I specified, I wanted men who were 5'9" or taller. This man was no more than 5'6". I'm short so I can accept that even though I specified I like taller men. He looked like a teenager and it was awkward conversation the whole time. He was so nervous I was afraid he may pass out. We did not exchange phone numbers.
Second date, he was tall enough and he was a talker. He talked so much I couldn't get a word in. He also had the strange habit of giving the thumbs up sign I don't know what that is all about. To make matters worse, the place was an expensive bar and grill, and it was so loud in there I couldn't hear myself think and it catered to a much younger crowd. I also had to drive 30 minutes each way. IJL claims they find a restaurant that is the same driving time/distance for both parties. We did not exchange phone numbers.
Third date. Once again he was short, this person was even shorter than the first guy. I am 5'2" and I'm sure he was only one inch taller than me. How did IJL find a man who is that short? We met for drinks and the conversation went ok and we actually exchanged phone numbers. We were going to meet for lunch at a very nice restaurant that I had been wanting to go to. However, I was not familiar with that part of town so I could not find it. This was before I knew about GPS. He was very understandiing and we did go to a different restuarant for lunch. Through our conversation I found out he had been divorced for 3 years and was not looking for a serious relationship. That is completely contrary to what IJL told me. They said their members are all looking for serious relationships. We parted on good terms and that was the end of it.
Fourth date. This person was overweight, arrogant and just had a bad attitude about life in general. Need I say more.
Oh and somewhere between the third and fourth date I was told I would be meeting with an image consultant. I did not ask for one and didn't think I needed an image consultant. I liked my image. So this woman meets with me and she brought with her some clothing and accessories and jsut wanted to sell me stuff. I bought a necklace and a top just to get away. It wasn't until after I met with this woman that I found out I had to pay $1000 for something I didn't even want. I should have asked more questions.
Fifth date. Finally, this is more like what I had been asking for from the beginning. He was tall and in good shape, nice looking and mild mannered. We had good conversation and found out he often took his dog to a park that was not far from where I lived. I foolishly did not let him walk me to my car and did not get his phone number. I own that one I missed out. When the IJL person called me the next day I told her what happened and she said I should have asked for his phone number, thanks I already knew that. I guss there was no second chance for me. That was the last date I went on. After that they arranged a couple more dates that they said were good matches and I turned them down because I was burned out by then and wanted to take a break. I still had 7 dates left.
IJL contacted me a few weeks later and told me about someone who was divorced and had one teenage son. I was skeptical because I specifically said I wanted someone with no kids or had kids living on their own. But I thought why not so I accepted the date. After I thought about it I decided I really didn't want to go on this date. I told IJL and here is when the fine print came in. I admit I do not read the fine print so that was my mistake. I guess somewhere there was a clause that said if I accept a date and then cancel before the date I am out of the club and they can no longer work with me. That is what I was told anyway. In summary, I wasted $3500 on a few dates that I had to pay my portion, plus spent some money buying stuff from that "image consultant"and ended up with little to show for it.
The lesson is read the fine print in the contract, look up some reviews for IJL before you hand over so much money. There are more women than men in the database, so it's like you have to take what they give you. You have no control over the process. Some of these guys are not interested in a long term committed relationship even though IJL said they were. I think IJL's methods and tactics are bordering on unethical and their process does not work like they promised. They add extra services that you did not ask for and they charge you. I would have been better off using online dating service, it's cheaper and at least I control who I want to meet.
My advice stay away from IJL.
You do not have a personal matchmaker that knows you like your best friend. They don't even care to know you well to match you with an appropriate match, albeit promised in TV commercial and by a salesperson. They never call back in 24 hrs like promised on their IJL voicemail and in writing. Only send to you "no reply" emails, so no conversation about poor service. Never could be connected via phone w/any authority figure to file a complaint w/IJL staff/matchmaker/dating director. The IJL consultations are a joke, they tell you nothing new, helpful or informative about dating but charge you plenty for 10 minute phone conversation. Truly a scam....run!
If there was a rating of zero stars, then I would have chosen that.I wish I would have seen all of the local South Florida reviews on Yelp before I joined.
They are all correct! I believe they don't have sufficient candidates (victims) to set you up with. They don't listen to your interests and will set you up with whoever they want.
I gave them a list of pros/cons. One of my main deal breakers is distance. I wished to date someone within 10/15 miles, yet they set me up on a date that was 40 miles away. They don't have anyone in Miami?!? It's been nearly a year, and I have only been on one date within the first month.
They keep passing me along to different dating directors, and none of them can find someone within a simple list of requests. They are an out of date way to find someone, so they have very little candidates to choose from. Don't waste your money, time, nor hopes. They will not refund your money even though they cannot meet the description of their services.
Run!!! Run away quickly!!!!
I strongly advise anyone who is thinking of joining this dating service to do your due diligence and check other websites ie. better business bureau, attorney general's office & yelp for honest reviews.
Sales misrepresents the company. They will not refund any funds as stated by sales and unable to fullfill the number of dates,. Dates have shared they are not subscribers, but offered free dates. Company says they are screened, dates have no clue anything about you other than where to show up. It is a total joke. Multiple calls and emails go unanswered. They rarely ever get back with you. They sent me on an evening date down the street from the county jail and were upset when I would not go. Not a safe place for a single female, one date brought a dog, another was unaware I had a child, two told me they were free dates and a last one had a belly hanging over his pants and buttons popping. He was considered a stylish dresser. This is not a serious company.
This company is a total scam. They took $1,500 from me and never set me up with one date withing a 100 mile radius of what we agreed upon. The staff is incredibly rude and arrogant. Please, save your money and go the traditonal route. I've had great luck with Match, POF, Tinder and Bumble
I HAVE HEARD FROM FRIENDS OVER AND OVER ABOUT HOW HORRIBLE THIS COMPANY IS. Not sure how people get pressured into signing a contract but this is how they get a lot of people to commit to the worst introductions of their life!!!! There is a class action suit against them. What happens is that MOST people do not do their proper research to see if a company is legit. This is all pressure sales and once you are in, they hand you off to a very unprofessional 20 year old to perform a match!
Very shabby office to start. I was quite embarrassed being seen going in there.
Although the girls were polite (not enough to run a successful business), it was obvious they were nothing near professionals and were not interested in trying to get to know my personality, understand my needs to match the right person.
It's all a scheme just to make a sale.
They randomly sent me on dates with people I had nothing in common with, as if just to keep their numbers with NO criteria on who they were matching me with.
The only girl who could have been a slight match was a girl I already knew.
I could far better as a matchmaker for free for my friends and have more dates on my own choosing the girl I want and have things in common with rather than waist my money and time going on these obsolete appointments just to satisfy their numbers-
Don't fall into their trap. It is all a SCAM AND PURE DECEIT!!
Earlier this year I paid $2800 to register with It's Just Lunch for a 6-month term. It is quite a bit more expensive than similar services; however, I was assured that for this premium price I would receive a premium service. Nothing could be further from the truth.
Be assured that I'm not a young person nor am I naive. I know that little is guaranteed in life, and I certainly know that love and deep relationships are not guarantees. But what I did expect -- and did not receive -- was an effort commensurate with the $2800 I paid.
First, and most important, is the price. For $2800 I was told that I would be assigned an experienced "Coach". Instead for $2800 I received someone who had very little life experience and zero proactivity. I've since been assigned a new "Coach" with no better results. It's Just Lunch sells itself as a premium service where "you get what you pay for." I've paid $2800 and have received little in return. These so-called coaches haven't given me even a grain of useful advice.
Second is the fact that they are not remotely as proactive and engaging as they promised they would be. The only reason I have had the two arrangements I've received is because I followed up with them tenaciously.
Third is their complete inability to correctly profile in a manner that would result in even the remotest chance of compatibility. I am a 48-year-old woman with 5 grown children. I enjoy getting out but I'm not an athlete. I was married but my husband passed away a year ago after a very long illness.
The most recent "match" was with a man who was never married, has no kids, is extremely athletic, and enjoys golf and boating. That date never happened.
Prior to that was another man who, again, has never been married, has no kids -- but wants to have kids. Are they serious? I am 48-years-old with 5 grown children. I don't want more children. How could that possibly be a match.
And, shocking as those two choices may sound, the one date they did arrange was an even greater train wreck of incompatibility.
Fourth, on a recent "match" I was going to have to drive an hour just to meet my date. I'm not old-fashioned, but it isn't much of a match if the woman has to drive an hour -- to an unfamiliar town -- just to go on a dinner date.
I'm not a naive person. I know that love was never guaranteed -- not in life and not in a dating service. But this premium service has not remotely lived up to it's premium pricing.
These folks are either in the game of committing fraud or they are so disorganized as to be unable to live up to their promises. Be very wary before you part with your hard earned money.
Didn't do my homework on this outfit. Shame on me. Took my $2800 first before any contract or interviews. Contract came the next day. I didn't get a chance to read thru contract as they were waiting on the other end for my e-signature. Shame on me again.
Twelve days later came the interview via Skype. Since I could easily pass for much younger than my true age, I withheld it and gave them a much youner age, thinking they wouldn't accept me or place me if I told them my true age. But when I had to produce my driver's license, they found out my true age.
Next day I received a congratulations email saying I had successfully completed my interview and was ready to move forward and a dating coach would be contacting me to set up matches.
Well two days later I received another email saying they had cancelled my membership with no refund. The excuse they gave was the age thing. So I was a member for 15 days without ever having a date.
I have contacted my credit card company and they think I have a good case. So I am waiting the results. If not in my favor, I will see an attorney. There are too many lawsuits and complaints about this outfit. They also charge different fees to different candidates. Seems to me, the fees should be the same for everyone. There is also a class action lawsuit in operation now. Anyone who has been scammed by this outfit can join. Just google it.
I contacted Its Just Lunch a few years ago to find out what it was about. I decided it was not a great time for me to be bound to a dating service. I have been widowed for a while with a child who I have been quite devoted. She was still too young for me to spend time driving to neighboring towns to date. In May they contacted me. They said they had dates in my area and were looking for more matches. I vacillated. They finally got the big gun out who convinced me that there was no time like the present and what was I waiting for, was Mr Right just going to show up on my door step? In June/July I signed a contract promising one to two dates per month. I had to go through a "dating coach" at my age I know how to date, how to dress, know how to act, but I needed coaching which was nothing but a waste of one of my months of dating. They provided one date who was not a match for me in the least.
The next month there was nothing, the fourth month I was stood up by a date for the first time in my life! They sent me a gift card for 25 dollars to make it up to me, really?! The fifth month brought a different "dating coordinator" I turned down a date, accepted another, and then tere was nothing. So for my over 4000 dollars to the most successful dating serivce in the world I had two dates, one embarrassment, and one turned down, hardly the one to two dates per month and certainly not the "find you a man by December" I was promised. (wait! that makes me sound desparate, those were her words)
They require an up front fee and then a monthly fee. You are into their company for about 4000.00 once told. Possibly in a larger area they may have better results but not in mine. I am within a two hour drive from Charlotte, Hickory and High Point NC, Greenville and Columbia SC, Knoxville TN, and live in a major NC town. Just to clarify, I AM a very attractive woman. I used the service with the thought I would meet quality men my age. Not so!
I would never recommend this service! They push you into signing with them then do not come through on their end of the contract. They cannot provide dates and stall you while they try to push men/women into sign up too. Crazy business model.
The company is just a scam, period. They take your money and they do not follow through. I would never recommend using them.
I signed up with this company in August 2014 and was told i would have 4 guaranteed dates, if not more. It is now sept 2015 and i have had 3 dates, one of which was a man who had been unemployed for 11 years, and was clearly making 1/10 th of what i did. He was very uncomfortable with my advanced degrees, and had a lot of comments to make about his former wife, who supported him and 5 children by herself, and obviously when she divorced him, gave him enough alimony to be able to afford expensive things like this service. The last candidate presented was not a Christian, and i had repeatedly said i did not wish to date non Chrisitans-was married to one for decades and found that it is not just a religion but a culture, and because i refused to take the date, i was told i had no opt out on candidates presented, and no further dates would be offered. I then found out no background or criminal checks are done on any of the candidates you are presented-per the contract. So what is the point of paying $2750 for this service-you will do better on social media, and can do your own checks on your potential dates for a lot less money and aggravation. Don't use this service, because it's not one, and you are not protected in any way. It is just another way sucessful women are exploited. A scam if there ever is one.