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Inventory Source


Country United States
State Florida
City Neptune Beach
Address 120 Lemon St
Website http://www.inventorysource.com/

Inventory Source Reviews

  • Dec 18, 2018

The positive reviews are FAKE! The company is a joke. The customer service is non-existent, (the phone # is a recording), they don't respond to emails or support tickets. Before signing up I had asked of my suppliers if they knew who Inventory Source was and they had not. So, I decided to use InventorySource with another Supplier I had signed up with because they had 100's of products I wanted to use. Then when I tried selecting the products, there was no products in their database (this is a company with 33K products). I immediately sent a support to tech and they told me they could not connect because they didn't have an API....WTF?

They claim to have these relationships set up with the suppliers to be ready to go in minutes. That particular supplier charges over $100 monthly for their API, in addition to the monthly fees IS charges. I have requested a refund numerous times and have filed a bank claim for the charge. I paid, they provided me with NO service. I think this is a scam company and if you read the REAL reviews on Shopify for this from real customers they also say how much of a nightmare they have had with this company. I feel their pain and thinking of taking legal action against this company.

  • Sep 14, 2016

I tried this company and opted for the Turnkey package. It instead turned out to be a nightmare. Products had been uploaded twice. I had picked two suppliers (which I had to pay also for)and then I found out one no longer deals with Canadian residences. As for my "turnkey" site, I had two dozen menu's which I had to condense. I was missing pictures and products and videos from my supplier. There was spelling errors in the descriptions of my products. When I complained about this they had bounced me from one support person to another all promising me to fix the issues on my site. Nothing was fixed properly. I then had the Manager contact me and reimbursed me promising to fix the on going issues. TWO MONTHS later all that was done was getting the items removed that had belonged to the one supplier who no longer dealt with Canadians. InventorySource at first wanted me to do the removing of products part! Noway I had said!

This is their idea of developing a "Turnkey site"!?!? I had canceled and ended this ongoing incompetence on their part. I ended up fixing all the issues and I know next to nothing about webpages. That should give you an idea how unprofessional this company is at turnkey sites! Stay away from them! They ended up being rude and insulting! And check your updates with your suppliers and make sure everything is in order. I don't want anyone else to go through what I did!!

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