The Kenneth Company also known as Integrated HQ and Michael Kenneth is a fraud. If you are in the Stockton and Sacramento areas stay away from this company.
Michael Kenneth came to me at my local shop and solicited business. He seemed like a great guy. I was not actually in the market for a new payroll company for my other business however he showed me some great prices and it would have saved me a bit of money every month. He then proceeded to tell me how amazing he is and his company and what they could do for our company. He promised that his HR department can deliver new Employee Handbooks, all sorts of support and take care of everything at no cost. So of course that sounded great! He then told me he could take care of me with 3 tablets and get a web based time clock system installed and I would just have to cover the cost of the tablets. I didnt have a problem with that. I wanted to make the life of my staff easier and more automated. So I paid for the tablets and signed all the papers and was looking forward to getting started.
So everything started off great. However when it came time to deliver things stopped being so great. Michael Kenneth promised he would come in an install the tablets and show my staff how to use them. When we scheduled our time to come something always came up. He eventually did come and install the tablets however didnt even both to show my staff how to use them. Didnt bother to show me how to use them or anything. He didnt even leave the tablet boxes so I dont even know if they were new or used tablets that I paid for. Then it came time to do the payroll. He promised it would be a simple and easy process however he never could be bothered to send me any log in information or access information. Payroll was late and he said he would manually enter the info and do it. He did do that however he did it late and therefor delayed my staff in getting paid.
Those were some of the problems however I wanted to over look that since I understand things happen in life and sometimes we just dont have time to get to things. I continued to email and call Michael Kenneth every day asking for the access information for the payroll so I can log in and do the next payroll and get everything set up. He again kept promising he would and never did. I asked him to come and set up the time clock and he never did. Every promise this man made was false. Every claim he made was a lie. I was fed up with the beyond horrible customer service so I asked michael to cancel my service and give me my money back for the tablets which he should come and pick up. He emailed me back sayin he would contact me. He never did. I then had to go to through the head company that he operates through (which is RunPayroll and Paychex) to remove him from the account and cancel my account. I then sent him numerous emails and calls trying to get him to come and get his tablets and my money back which was almost 1000 dollars. He never showed any signs of contacting me. I finally called from a blocked number 2 weeks ago and he answered. Spoke to him and he said he would come last week (second week in march 2017) to come and give me a check and remove the tablets. Of course he never showed up and never called. When I called again he wouldnt answer and he wouldnt reply to any emails.
My warning to everyone is do not fall for this scammer. He is a fraud and a fake. The 1000 dollar loss for the tablets for me is not the end of the world, but the time lost with this joker I will never get back. Let alone the stress I had to go through to explain to my staff why their pay was late, and to my insurance company why I didnt have the updated Employee Handbooks in time. Do not use Michael Kenneth and the Kenneth Company ( Integrated HQ )
Integrated HQ Reviews
The Kenneth Company also known as Integrated HQ and Michael Kenneth is a fraud. If you are in the Stockton and Sacramento areas stay away from this company.
Michael Kenneth came to me at my local shop and solicited business. He seemed like a great guy. I was not actually in the market for a new payroll company for my other business however he showed me some great prices and it would have saved me a bit of money every month. He then proceeded to tell me how amazing he is and his company and what they could do for our company. He promised that his HR department can deliver new Employee Handbooks, all sorts of support and take care of everything at no cost. So of course that sounded great! He then told me he could take care of me with 3 tablets and get a web based time clock system installed and I would just have to cover the cost of the tablets. I didnt have a problem with that. I wanted to make the life of my staff easier and more automated. So I paid for the tablets and signed all the papers and was looking forward to getting started.
So everything started off great. However when it came time to deliver things stopped being so great. Michael Kenneth promised he would come in an install the tablets and show my staff how to use them. When we scheduled our time to come something always came up. He eventually did come and install the tablets however didnt even both to show my staff how to use them. Didnt bother to show me how to use them or anything. He didnt even leave the tablet boxes so I dont even know if they were new or used tablets that I paid for. Then it came time to do the payroll. He promised it would be a simple and easy process however he never could be bothered to send me any log in information or access information. Payroll was late and he said he would manually enter the info and do it. He did do that however he did it late and therefor delayed my staff in getting paid.
Those were some of the problems however I wanted to over look that since I understand things happen in life and sometimes we just dont have time to get to things. I continued to email and call Michael Kenneth every day asking for the access information for the payroll so I can log in and do the next payroll and get everything set up. He again kept promising he would and never did. I asked him to come and set up the time clock and he never did. Every promise this man made was false. Every claim he made was a lie. I was fed up with the beyond horrible customer service so I asked michael to cancel my service and give me my money back for the tablets which he should come and pick up. He emailed me back sayin he would contact me. He never did. I then had to go to through the head company that he operates through (which is RunPayroll and Paychex) to remove him from the account and cancel my account. I then sent him numerous emails and calls trying to get him to come and get his tablets and my money back which was almost 1000 dollars. He never showed any signs of contacting me. I finally called from a blocked number 2 weeks ago and he answered. Spoke to him and he said he would come last week (second week in march 2017) to come and give me a check and remove the tablets. Of course he never showed up and never called. When I called again he wouldnt answer and he wouldnt reply to any emails.
My warning to everyone is do not fall for this scammer. He is a fraud and a fake. The 1000 dollar loss for the tablets for me is not the end of the world, but the time lost with this joker I will never get back. Let alone the stress I had to go through to explain to my staff why their pay was late, and to my insurance company why I didnt have the updated Employee Handbooks in time. Do not use Michael Kenneth and the Kenneth Company ( Integrated HQ )