Upon referral by an employee in the Kitchen Planning department at Lowes, I Went to Marc Militao's remodeling store Infinity Southwest Builders at 11000 Metro Pkwy Ste 31 to discuss cabinets with Marc and Keith Bates, Marc's cabinet partner. It was agreed by all parties that Keith would come to our home and measure and take money for cabinets to be ordered. Keith came to the house, measured, took money for cabinet order, an left. This was November, 2016. Cabinets were to be delivered by Jan. 9th, 2017. Keith called and indicated there would be a delay in the delivery and they would be delivered two weeks later. On date of delivery, Marc Militao texted(!) me to say he needed another $5k cash to deliver the cabinets. Note, we had the signed agreement on the price of cabinets and the endorsed checks but Marc decided he wanted more cash. We refused the extortion attempt and called the sheriff to accompany us to Marc's store. Meanwhile we were alerted by Keith that he and Marc had a falling out and no longer working together. At this point, Marc was claiming Keith owed him money and he would get that money from us rather than try to get it from his partner. Clearly, we were caught in the middle of a Peter robbing Paul scam.
The sheriff accompanied us to the store, Infinity Southwest Builders where Marc had locked the doors upon our arrival. The sheriff knocked on the door and he reluctantly opened the door. Behind Marc were our cabinets, in boxes, with our names on the labels. Marc claimed we had not paid for the cabinets but when we showed both him and the sheriff the endorsed check and "paid in full" invoice, Marc claimed that since Keith had accepted the invoice and payment that we hadn't paid Marc. Again, we were stuck in the Peter robbing Paul scam. The sheriff stated it was a civil issue and could not force Marc to release our cabinets.
That very same day, Marc sent an email stating he would reduce the extortion amount and that he understood how the "wife would feel incomplete without her kitchen". That statement shows his view of a woman's place in his world. We called our attorney to file a claim. We received a call from Keith Bates who offered to build us cabinets...not a chance that we wanted this person or anyone related to the mess in our home again. Weeks later, we received a call from the woman from Lowes who had referred us to Infinity for cabinent installation - that she would be happy to collect the funds from us and give them to Marc so that we could continue our kitchen remodel and order counter tops. Seemed strange since she could not have known about this issue unless she was involved in the scam too. We went to Lowes and spoke with the Store Manager about the situation only to find out Lowes has a criminial investigation on the woman and she no longer works there. Lowe's records of vendors proved they had never used Keith Bates or Infinity Southwest Builders.
Another week later, we received an email from an invidicual claiming to be Marc's partner wanting to resolve the issue.He too would be happy to accept the money on Marc's behalf. After looking up this person on Google, it was discovered that he is not a business partner or involved in Infininty Southwest Builders at all! He actually works at a rival kithen remodel store as a cabinet installer. Apparently there are a lot of desperate players associated with Marc Militao and Infinity Southwest Builders.
We filed a "Civil Theft" claim against Infinity Southwest Builders. Marc Militao hired an attorney who claimed he was new to the case and needs an additional 20 days to look over notes. Meanwhile, Marc Militao has filed a lien on our home...nevermind he has our money and our cabinets. Now he is looking to extort more money through a lien threat. Infinity Southwest Builders, Marc Militao and Keith Bates are a textbook Peter robbing Paul scam. Once they ran out of money, they move to rob their customers and put liens on their homes. We are not the first so apparently this is Marc Militaoe's attempt at setting up his retirement plan...rip off as many customers, re-sell their cabinets, and further add salt to the wound by putting a lien on their home.
We are fighting him and hope you will spread this far and wide. We still have no kitchen or bathroom cabinets, sink is supported with 2 x 4s, and no way of knowing if we will ever see the $9,300 he stole from us. Infinity Southwest Builders, Mark Militao and Keith Bates...like their name, Infinity Scam professionals.
Infinity SouthWest Builders, Inc. Reviews
Upon referral by an employee in the Kitchen Planning department at Lowes, I Went to Marc Militao's remodeling store Infinity Southwest Builders at 11000 Metro Pkwy Ste 31 to discuss cabinets with Marc and Keith Bates, Marc's cabinet partner. It was agreed by all parties that Keith would come to our home and measure and take money for cabinets to be ordered. Keith came to the house, measured, took money for cabinet order, an left. This was November, 2016. Cabinets were to be delivered by Jan. 9th, 2017. Keith called and indicated there would be a delay in the delivery and they would be delivered two weeks later. On date of delivery, Marc Militao texted(!) me to say he needed another $5k cash to deliver the cabinets. Note, we had the signed agreement on the price of cabinets and the endorsed checks but Marc decided he wanted more cash. We refused the extortion attempt and called the sheriff to accompany us to Marc's store. Meanwhile we were alerted by Keith that he and Marc had a falling out and no longer working together. At this point, Marc was claiming Keith owed him money and he would get that money from us rather than try to get it from his partner. Clearly, we were caught in the middle of a Peter robbing Paul scam.
The sheriff accompanied us to the store, Infinity Southwest Builders where Marc had locked the doors upon our arrival. The sheriff knocked on the door and he reluctantly opened the door. Behind Marc were our cabinets, in boxes, with our names on the labels. Marc claimed we had not paid for the cabinets but when we showed both him and the sheriff the endorsed check and "paid in full" invoice, Marc claimed that since Keith had accepted the invoice and payment that we hadn't paid Marc. Again, we were stuck in the Peter robbing Paul scam. The sheriff stated it was a civil issue and could not force Marc to release our cabinets.
That very same day, Marc sent an email stating he would reduce the extortion amount and that he understood how the "wife would feel incomplete without her kitchen". That statement shows his view of a woman's place in his world. We called our attorney to file a claim. We received a call from Keith Bates who offered to build us cabinets...not a chance that we wanted this person or anyone related to the mess in our home again. Weeks later, we received a call from the woman from Lowes who had referred us to Infinity for cabinent installation - that she would be happy to collect the funds from us and give them to Marc so that we could continue our kitchen remodel and order counter tops. Seemed strange since she could not have known about this issue unless she was involved in the scam too. We went to Lowes and spoke with the Store Manager about the situation only to find out Lowes has a criminial investigation on the woman and she no longer works there. Lowe's records of vendors proved they had never used Keith Bates or Infinity Southwest Builders.
Another week later, we received an email from an invidicual claiming to be Marc's partner wanting to resolve the issue.He too would be happy to accept the money on Marc's behalf. After looking up this person on Google, it was discovered that he is not a business partner or involved in Infininty Southwest Builders at all! He actually works at a rival kithen remodel store as a cabinet installer. Apparently there are a lot of desperate players associated with Marc Militao and Infinity Southwest Builders.
We filed a "Civil Theft" claim against Infinity Southwest Builders. Marc Militao hired an attorney who claimed he was new to the case and needs an additional 20 days to look over notes. Meanwhile, Marc Militao has filed a lien on our home...nevermind he has our money and our cabinets. Now he is looking to extort more money through a lien threat. Infinity Southwest Builders, Marc Militao and Keith Bates are a textbook Peter robbing Paul scam. Once they ran out of money, they move to rob their customers and put liens on their homes. We are not the first so apparently this is Marc Militaoe's attempt at setting up his retirement plan...rip off as many customers, re-sell their cabinets, and further add salt to the wound by putting a lien on their home.
We are fighting him and hope you will spread this far and wide. We still have no kitchen or bathroom cabinets, sink is supported with 2 x 4s, and no way of knowing if we will ever see the $9,300 he stole from us. Infinity Southwest Builders, Mark Militao and Keith Bates...like their name, Infinity Scam professionals.