Impressive Canvas don't even get a 1 star rating. I as well saw an advertisement on Facebook. Apparently I didn't understand the ad of what I was buying. The picture of the print I wanted looked awesome. I couldn't resist & felt the price was good. I was sorely disappointed when I finally received my canvas. I never got the option of being framed or not so I assume I was buying it framed & ready to hang. It came rolled up & wrapped in paper stuck in my mailbox. My first clue I got screwed. It took 6 weeks to get to me. It came from China. I immediately emailed Impressive Canvas to let them know that I was not happy & wanted a refund with me sending the canvas print back to them. From the reply email they asked for pictures. So I took pics with explanation why I was not happy with the quality of print & not happy it wasn't framed. Their response was not our fault I didn't order it framed cause they claim the website offers it. It didn't when I ordered it. Then they said just cause I didn't like it was not justified to get a refund. So I can't get a refund just because I don't like it. I don't like it cause the quality of print is poor. Blurry & the colors are terrible. Heavy on some colors & too light in other areas. According to their return policy which I should have read first it says no refunds on opened items. So when they wanted pictures they knew that would be why they won't give a refund. I also should have researched this company reading all the negative feedback from all the customers. It taught me to never buy from companies advertising on Facebook.
Saw the impressivecanvas.com advertisement on facebook... which features HD Quality prints on canvas for $40. They have some very neat designs for sports teams and other things, and I really wanted some of their wall art for my sports bar themed basement. The entire transaction was sketchy, and you had to read the fine print very carefully for what you were purchasing. The ad promoted that the canvases were $40, but upon further review, that was for loose canvas that had no framing to it... just rolled up in a box. If you wanted the wooden backing installed on the canvas, it jumps the price to $119 for the set. However, it was a cool product and I was willing to pay for it... so I did.
What I received is baffling. The image of the photo (PNC Park in Pittsburgh, PA) looks like they copied it from google. It is pixelated, blurry, and looks like something a kid could have made in Microsoft Word.
Even the Pittsburgh Pirates logo is pixelated... which leads me to question if these people are licensed by MLB to make this, because they are butchering the team logo. The frames that I paid the extra $80 are warped and uneven, creating scratch marks and wear on the front of the canvas which has already worn through the picture by the time I received it on delivery. You can see uneven edges of the framing protruding from the rear of the canvas and poking into the image. There are white scratch marks in the canvas consistant with where the fram contacts the canvas... like the workers slid the picture around on a dirty work bench and scratched it all up.
The customer service said that this was fine. I took pictures, sent them the scratches... the blurry pixellated image, even photos of the words on the canvas that are so blurred out that they are illegible. The customer service returned "As per evaluation, the picture looks fine except for the few white smudge. Would you be willing to accept 35% off to fix the issue?" So apparently, the HD Quality Photo is fine, regardless if it is blurry, or even HD Quality at all.
I also ordered two pieces of wall art, and only received one. I asked them to hold off on sending the other, and that I would be contacting Discover to cancel the order and decline the payment. I have received no other contact or communication.
A horrible company, buyer beware... and stay away!
I had seen the Facebook ad for Impressive Canvas and was very excited to see my home town sports team in a 5 piece canvas set. I just remodeled my basement and really wanted this for my sports bar. I ordered the set for $119.99 framed and received a confirmation that it would take 21 days to receive. It also said, it may come much sooner than that. After two months, I emailed them for the status and was advised it was mailed in February, "call your post office". My first thought is that I was just scammed. It's now March and no package. I called the post office. They said they received "something" but it was not addressed properly so it could not be delivered and it was returned to the sender in February. I emailed the company back and was advised that they needed to "check with their team". I waited again for a response and nothing so I followed up again. I received an email asking me to be patient. They had not heard from their team. I responded and said the team that mattered, The United States Post Office" already confirmed it was returned, what else did they need to know to make me whole? They said, "once we know it's returned", we can refund you. REFUND ME??? How did we jump right to refund? I gave them a deadline to respond with a resolution or I would do all of the of the following....contact my bank, Facebook, the Better Business Bureau and any other authority who would hear me. I feel compelled to make sure others are not disappointed like I am or ripped off. I do not feel like I will be getting the package or a refund, I believe I was just scammed. It's so disappointing.
Impressive Canvas is a terrible company. The products take forever to get to you (more than 30 days) and when it does if you want to return the product you are stuck. Not only do you have to return the product within 30 days of PURCHASE, which is impossible because you don't have the product yet, but also you cannot return unless the product is damaged. No returns are accepted any other ways. When I contacted the company they were very blunt and also lied and stated I received the product 11 days before I had received it. This is a terrible company to deal with do not waste your time and money. They don't make you aware of their terrible return policy on the site which they should.
Impressivecanvas advertises on Facebook, which is where I found the company. I ordered a large 5 piece canvas college team mural. I felt comfortable due to the site stating that the shipment was insured and could be tracked. There was no mention that the order would be shipped from China. However, after placing my order I discovered it shipped from China. I placed the order 12/20/2016 & received a shipment confirmation email 12/31/2017 stating the package was accepted in China and in transit. It is now 2/17/17 and when I check the tracking status it's still showing that the package was accepted in China/EMS and in transit. There have been no updates in a month and a half. I reached out via email, hoping to get an update on the estimated delivery date. They responded with a "run around". They provided a list of excuses, but never provided specific info . They pretty much said to wait and hopefully it would arrive within 40-60 business days., despite originally stating when I ordered 12/20/16 that I would receive the order within 21-23 days. BE sure to read their Terms of Sevice, click the link on the bottom of the main page before placing an order. Those terms are enough to scare me away from placing an order, wish I would have read before ordering. Basically if the package doesn't arrive they will not do anything to resolve the issue, no refunds for delay/non delivery, they will abandon the package for certain reasons, etc.. Obviously showing that it is obviously NOT insured. I'm still holding out hope that I will receive my order and haven't just given this company my hard earned money for nothing in return, but I'm not getting my hopes up.
Please, please be cautious before placing an order. I really hope this post will save others from wasting money or at the very least provide information so they are aware of how this company does things before making a purchase. This company should really be transparent and tell customers the items will be shipped from China and are not actually insured at the very least....before checkout. Then consumers can then decide if they would like to place the order or not. I feel that by withholding this information they are misleading those that place orders. I really hope I do receive this order and I hope the item is what was advertised/promised, but I do have concerns due to my experience so far with this company. Good luck!
Impressive Canvas has sponsored ads on Facebook. I found a framed printed canvas that looked appealing and placed the order on November 17th, 2016. They claim it will arrive in 21 business days which is a lie. They also claim it's shipped insured and trackable.... lie number two.
Twenty-one business days came and went so I emailed asking what the deal is. The order is shipped from CHINA which is NOT disclosed on the website. I have now waited 3 months for my order to arrive and emailed the support numerous times. They gave me a new excuse everytime... wait longer, etc. until now they just stopped responding at all. The tracking contains a few scans in China but nothing since. I've contacted USPS who has no record of it at all.
My confirmation email specifically says insured. Why can they not file a lost claim on the order and reship it to me? Now their website tries to calim no fault for delays etc after it is shipped which is complete bullshit.
I have filed a dispute on the charge and expect it to be refunded sometime soon. Until then I'm out $99.99 for ordering from a scam company. The support is complete crap, the company is complete crap, and if I ever find out where these assholes are located in Florida I'll be making a little visit and whooping some a*s.
Impressive Canvas Reviews
Quality is terrible
Impressive Canvas don't even get a 1 star rating. I as well saw an advertisement on Facebook. Apparently I didn't understand the ad of what I was buying. The picture of the print I wanted looked awesome. I couldn't resist & felt the price was good. I was sorely disappointed when I finally received my canvas. I never got the option of being framed or not so I assume I was buying it framed & ready to hang. It came rolled up & wrapped in paper stuck in my mailbox. My first clue I got screwed. It took 6 weeks to get to me. It came from China. I immediately emailed Impressive Canvas to let them know that I was not happy & wanted a refund with me sending the canvas print back to them. From the reply email they asked for pictures. So I took pics with explanation why I was not happy with the quality of print & not happy it wasn't framed. Their response was not our fault I didn't order it framed cause they claim the website offers it. It didn't when I ordered it. Then they said just cause I didn't like it was not justified to get a refund. So I can't get a refund just because I don't like it. I don't like it cause the quality of print is poor. Blurry & the colors are terrible. Heavy on some colors & too light in other areas. According to their return policy which I should have read first it says no refunds on opened items. So when they wanted pictures they knew that would be why they won't give a refund. I also should have researched this company reading all the negative feedback from all the customers. It taught me to never buy from companies advertising on Facebook.
Saw the impressivecanvas.com advertisement on facebook... which features HD Quality prints on canvas for $40. They have some very neat designs for sports teams and other things, and I really wanted some of their wall art for my sports bar themed basement. The entire transaction was sketchy, and you had to read the fine print very carefully for what you were purchasing. The ad promoted that the canvases were $40, but upon further review, that was for loose canvas that had no framing to it... just rolled up in a box. If you wanted the wooden backing installed on the canvas, it jumps the price to $119 for the set. However, it was a cool product and I was willing to pay for it... so I did.
What I received is baffling. The image of the photo (PNC Park in Pittsburgh, PA) looks like they copied it from google. It is pixelated, blurry, and looks like something a kid could have made in Microsoft Word.
Even the Pittsburgh Pirates logo is pixelated... which leads me to question if these people are licensed by MLB to make this, because they are butchering the team logo. The frames that I paid the extra $80 are warped and uneven, creating scratch marks and wear on the front of the canvas which has already worn through the picture by the time I received it on delivery. You can see uneven edges of the framing protruding from the rear of the canvas and poking into the image. There are white scratch marks in the canvas consistant with where the fram contacts the canvas... like the workers slid the picture around on a dirty work bench and scratched it all up.
The customer service said that this was fine. I took pictures, sent them the scratches... the blurry pixellated image, even photos of the words on the canvas that are so blurred out that they are illegible. The customer service returned "As per evaluation, the picture looks fine except for the few white smudge. Would you be willing to accept 35% off to fix the issue?" So apparently, the HD Quality Photo is fine, regardless if it is blurry, or even HD Quality at all.
I also ordered two pieces of wall art, and only received one. I asked them to hold off on sending the other, and that I would be contacting Discover to cancel the order and decline the payment. I have received no other contact or communication.
A horrible company, buyer beware... and stay away!
I had seen the Facebook ad for Impressive Canvas and was very excited to see my home town sports team in a 5 piece canvas set. I just remodeled my basement and really wanted this for my sports bar. I ordered the set for $119.99 framed and received a confirmation that it would take 21 days to receive. It also said, it may come much sooner than that. After two months, I emailed them for the status and was advised it was mailed in February, "call your post office". My first thought is that I was just scammed. It's now March and no package. I called the post office. They said they received "something" but it was not addressed properly so it could not be delivered and it was returned to the sender in February. I emailed the company back and was advised that they needed to "check with their team". I waited again for a response and nothing so I followed up again. I received an email asking me to be patient. They had not heard from their team. I responded and said the team that mattered, The United States Post Office" already confirmed it was returned, what else did they need to know to make me whole? They said, "once we know it's returned", we can refund you. REFUND ME??? How did we jump right to refund? I gave them a deadline to respond with a resolution or I would do all of the of the following....contact my bank, Facebook, the Better Business Bureau and any other authority who would hear me. I feel compelled to make sure others are not disappointed like I am or ripped off. I do not feel like I will be getting the package or a refund, I believe I was just scammed. It's so disappointing.
Impressive Canvas is a terrible company. The products take forever to get to you (more than 30 days) and when it does if you want to return the product you are stuck. Not only do you have to return the product within 30 days of PURCHASE, which is impossible because you don't have the product yet, but also you cannot return unless the product is damaged. No returns are accepted any other ways. When I contacted the company they were very blunt and also lied and stated I received the product 11 days before I had received it. This is a terrible company to deal with do not waste your time and money. They don't make you aware of their terrible return policy on the site which they should.
Impressivecanvas advertises on Facebook, which is where I found the company. I ordered a large 5 piece canvas college team mural. I felt comfortable due to the site stating that the shipment was insured and could be tracked. There was no mention that the order would be shipped from China. However, after placing my order I discovered it shipped from China. I placed the order 12/20/2016 & received a shipment confirmation email 12/31/2017 stating the package was accepted in China and in transit. It is now 2/17/17 and when I check the tracking status it's still showing that the package was accepted in China/EMS and in transit. There have been no updates in a month and a half. I reached out via email, hoping to get an update on the estimated delivery date. They responded with a "run around". They provided a list of excuses, but never provided specific info . They pretty much said to wait and hopefully it would arrive within 40-60 business days., despite originally stating when I ordered 12/20/16 that I would receive the order within 21-23 days. BE sure to read their Terms of Sevice, click the link on the bottom of the main page before placing an order. Those terms are enough to scare me away from placing an order, wish I would have read before ordering. Basically if the package doesn't arrive they will not do anything to resolve the issue, no refunds for delay/non delivery, they will abandon the package for certain reasons, etc.. Obviously showing that it is obviously NOT insured. I'm still holding out hope that I will receive my order and haven't just given this company my hard earned money for nothing in return, but I'm not getting my hopes up.
Please, please be cautious before placing an order. I really hope this post will save others from wasting money or at the very least provide information so they are aware of how this company does things before making a purchase. This company should really be transparent and tell customers the items will be shipped from China and are not actually insured at the very least....before checkout. Then consumers can then decide if they would like to place the order or not. I feel that by withholding this information they are misleading those that place orders. I really hope I do receive this order and I hope the item is what was advertised/promised, but I do have concerns due to my experience so far with this company. Good luck!
Impressive Canvas has sponsored ads on Facebook. I found a framed printed canvas that looked appealing and placed the order on November 17th, 2016. They claim it will arrive in 21 business days which is a lie. They also claim it's shipped insured and trackable.... lie number two.
Twenty-one business days came and went so I emailed asking what the deal is. The order is shipped from CHINA which is NOT disclosed on the website. I have now waited 3 months for my order to arrive and emailed the support numerous times. They gave me a new excuse everytime... wait longer, etc. until now they just stopped responding at all. The tracking contains a few scans in China but nothing since. I've contacted USPS who has no record of it at all.
My confirmation email specifically says insured. Why can they not file a lost claim on the order and reship it to me? Now their website tries to calim no fault for delays etc after it is shipped which is complete bullshit.
I have filed a dispute on the charge and expect it to be refunded sometime soon. Until then I'm out $99.99 for ordering from a scam company. The support is complete crap, the company is complete crap, and if I ever find out where these assholes are located in Florida I'll be making a little visit and whooping some a*s.