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report scamCountry | United States |
State | Florida |
City | Jacksonville |
Address | 4320 Deerwood Lake Pkwy, STE 101-730 |
Phone | 866-275-1104 |
Website | http://imperiumgarcinia.org/ |
Imperium Garcinia Reviews
When I got back from Indonesia, I noticed that there was a package ID # 802311102704734698 has been sent to me from Imperium.
I have never ordered the package.
I only ordered the "free sample" one and I have not tried them yet until now, but I paid the shipping already ($4.95 + $4.97), dated 5/12.
Imperium sent me the package that I have never ordered. Further more, when I checked my credit card account, Imperium billed me twice ($79.95 dated 5/26 and $69.93 dated 5/27) and ($84.90 on 6/26 + $69.93 on 6/27), without my permission.
Then I sent email on July 25 to ask them to reimburse my money back to my credit card and I asked them to send me an address where I can return the package back.
On July 29, I sent another email to stop sending me the package. Instead of reimbursing my money back, they sent me another package. Dated 27th of July with USPS Tracking # 9400 1102 0098 6575 5884 08. And they charged my credit card AGAIN, without any permission from me, on July 26 of $84.90 and on July 27 for $69.93.
So they charge my credit card three times, but they only sent me two packages + one free sample package.
I want my money back. This is a fraud business.
On May 29th,2017 I ordered 2 products from this company. It was said to be free after paying for shipping ($11.91) which was deducted from my account immediately. I received the product and haven't even opened it yet. My bank account now shows 2 more payments for $79.95 on 6/13/17 and $69.93 on 6/14/17. When I called the number on my bank statement I was told I subscribed to this company by placing my order and the products were only free for 14 days and if I did not cancel the subscription within that 14 days I would be charged full price for the products. I was completely unaware of this and therefore did not call and cancel. The customer service rep, Paula #709, did cancel my subscription and waive the cancellation fee but have refused to refund my $149.88 or let me return the unopened product.