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Imperial Surveillance, Inc.


Country United States
State Illinois
City Arlington Heights
Address 1508 East Algonquin Road
Phone 1-847-375-0300
Website http://www.imperialcctv.com/

Imperial Surveillance, Inc. Reviews

  • Oct 16, 2015

Shame on me for not digging deaper! We had a key card system put in for our tenant builidng and have had nothing but problems. Readers going out, had a panel go out once that made all the doors inoperable. Service has been nothing but poor. I have called so much that I became a "Complainer," and now they don't take my call or call me back. Our maintenance staff tried to repair some doors themselves but are not trained in the system, however they noticed the wiring done was very poor. It appears they took now pride in their work.

Once again, my mistake with going with the lowest bidder. The equipment even looks cheap considering what we paid.

I tried to file a complaint with the State of Illinois because they told me they were licensed Alarm Contractors. I looked up their license off the site 127.001463 and search on Illinois Department of Financial and Professional Regulation and low and behold, their license is listed as INOPERATIVE.

When I spoke with the State, since I did not purchase a burglar or fire alarm system, key cards are not covered and I could not file a complaint. I also found out they go by Way 2 Easy as a corporate name. If the name itself was a warning and I did better research in the beginning I wouldn't have this problem. I went off reviews which now I think are people they paid to write good reviews for them.

STAY AWAY from Imperial CCTV (Way 2 Easy)

Lesson Learned

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