I order a speedometer cable late September 2018. I was aware that it could take up to 60 days due to custom manufacturing. I was fine with that because I wanted quality for my 1964 Dart. Nearly every month after December (60 days+) I sent an email to Steve asking when I can expect delivery. He was able to keep me patient based on his lies of approximate date of shipment. I finally sent him an email yesterday 3/25/19 that I was finished with his lies and to refund my money or acknowledge that I would receive the cable within 7 day. I recieved no response.
I am compelled to warn anyone to do business with someone who can flat out lie multiple times. The way I look at it, if he wasn’t a liar he would have emailed and apologized for the delay and let me know what is up.
I am a business owner myself and this guy does not give a sh*t. Maybe I’m just a small piece but he should have just said I’m sorry and refunded my &145.00 he has had for six months.
I made purchace 2months ago and haven't received it, , they won't respond to phone calls,, nor does their web site work , they deducted payment from my account in mid march.. dilivery was to be 3 weeks.
On April 14, 2014, I entered into a five-year conract to clean my dryer vent. The cost of the contract was $299. The initial cleaning was done on 4/14/2016. Since the initial cleanig, my home has been foreclosed upon, and I am forced to move into an apartment in June 2017. I called and asked for a pro-rated refund of the unused services. I was told no and told their attorney would cotact me. I havent heard fro them or their attorney, and I am considering filing a small claims action against them to return my four-year overpayment.
There is no language anywhere in the contract which says "no refunds" and it is inexcusable that they won't return that part of my payment which cannot and will not be used, under the circumstances.
This is a giant rip off and they should be put out of business!
Imperial Services Reviews
I order a speedometer cable late September 2018. I was aware that it could take up to 60 days due to custom manufacturing. I was fine with that because I wanted quality for my 1964 Dart. Nearly every month after December (60 days+) I sent an email to Steve asking when I can expect delivery. He was able to keep me patient based on his lies of approximate date of shipment. I finally sent him an email yesterday 3/25/19 that I was finished with his lies and to refund my money or acknowledge that I would receive the cable within 7 day. I recieved no response.
I am compelled to warn anyone to do business with someone who can flat out lie multiple times. The way I look at it, if he wasn’t a liar he would have emailed and apologized for the delay and let me know what is up.
I am a business owner myself and this guy does not give a sh*t. Maybe I’m just a small piece but he should have just said I’m sorry and refunded my &145.00 he has had for six months.
I made purchace 2months ago and haven't received it, , they won't respond to phone calls,, nor does their web site work , they deducted payment from my account in mid march.. dilivery was to be 3 weeks.
On April 14, 2014, I entered into a five-year conract to clean my dryer vent. The cost of the contract was $299. The initial cleaning was done on 4/14/2016. Since the initial cleanig, my home has been foreclosed upon, and I am forced to move into an apartment in June 2017. I called and asked for a pro-rated refund of the unused services. I was told no and told their attorney would cotact me. I havent heard fro them or their attorney, and I am considering filing a small claims action against them to return my four-year overpayment.
There is no language anywhere in the contract which says "no refunds" and it is inexcusable that they won't return that part of my payment which cannot and will not be used, under the circumstances.
This is a giant rip off and they should be put out of business!