This report is to warn customers. I paid for their photography services, because I was in a rush and wanted to have a team photo. However, I did not use the photograph nor did I ask for a refund because they don't provide a refund. I have a very busy and tight schedule. My colleague pushed me to head into the office as the photographer was scheduled to complete several photographs that day. I completed the session so that I could have an alternative photo. The quality of the photograph was poor.
Afterwards, I reached out to customer service four times. The objective was to see if the photographer could extract the photo of my choice (an alternate) to complete the team photo. After five attempts to reach them (3 by email and two by phone), I hired a college student . He completed the extraction in 4 hours for $25 and he did an amazing job.
The photographer I used the previous year was not only less cost, but he provided options either with a color background and or outside ( I chose trees). He was experienced photographing executives throughout Silicon Valley. This is the photo I ended up using.
This company pitches SEO. I'm a software engineer so I'm aware of what SEO (Search Engine Optimization) is. This company tries to sell SEO to customers. I urge anyone who gets pitched SEO to do your research. Some companies try to sell it as " making sure you come up at the top in a Google search" . Do your research and don't fall for it! I filed a complaint with the BBB because 3 weeks had passed and I received no contact from the photographer, the company nor the final product. Then a few days later, after I contacted BBB, Image 1 Studios finally returned one email with a product that didn't incorporate what I asked for in the first place. I didn't bother to use it, as several weeks had passed. Also, the photographer and I never connected. I checked my spam folder as well.
The company's website displays no address, or local phone number. The website is poorly designed. The images in the top banner, are distorted. The image of the people for example are distorted as if someone made them more slender. I didn't visit their site first , before I used their services, because my office hired them. I notified my company never to use them.
Its best, to use a local person who has professional experience, local recommendations and reviews.
Image 1 Studios San Francisco Reviews
This report is to warn customers. I paid for their photography services, because I was in a rush and wanted to have a team photo. However, I did not use the photograph nor did I ask for a refund because they don't provide a refund. I have a very busy and tight schedule. My colleague pushed me to head into the office as the photographer was scheduled to complete several photographs that day. I completed the session so that I could have an alternative photo. The quality of the photograph was poor.
Afterwards, I reached out to customer service four times. The objective was to see if the photographer could extract the photo of my choice (an alternate) to complete the team photo. After five attempts to reach them (3 by email and two by phone), I hired a college student . He completed the extraction in 4 hours for $25 and he did an amazing job.
The photographer I used the previous year was not only less cost, but he provided options either with a color background and or outside ( I chose trees). He was experienced photographing executives throughout Silicon Valley. This is the photo I ended up using.
This company pitches SEO. I'm a software engineer so I'm aware of what SEO (Search Engine Optimization) is. This company tries to sell SEO to customers. I urge anyone who gets pitched SEO to do your research. Some companies try to sell it as " making sure you come up at the top in a Google search" . Do your research and don't fall for it! I filed a complaint with the BBB because 3 weeks had passed and I received no contact from the photographer, the company nor the final product. Then a few days later, after I contacted BBB, Image 1 Studios finally returned one email with a product that didn't incorporate what I asked for in the first place. I didn't bother to use it, as several weeks had passed. Also, the photographer and I never connected. I checked my spam folder as well.
The company's website displays no address, or local phone number. The website is poorly designed. The images in the top banner, are distorted. The image of the people for example are distorted as if someone made them more slender. I didn't visit their site first , before I used their services, because my office hired them. I notified my company never to use them.
Its best, to use a local person who has professional experience, local recommendations and reviews.