I bought a 2004 Jetta from this company 05/27/2015 after driving it for a day and a half I texted the guy who sold me the car (DEZ) on 05/29/2015 and advised him it was shifting weird when I got on the freeway. He told me to bring it back and let him look at it, I brought it back that day. He drove it and said it was shifting weird because it was a turbo (I have worked for an auto repossession company for 3 years and know what a turbo feels like) I told him I wasn't sure that was it and he told me if it keeps doing it or gets worse to bring it back, a week later I texted him letting him know it was still doing it, no response. I brought it to a mechanic and he said during driving it he could tell there was really something wrong but since it was showing any codes he couldn't tell without running everything and for that he would charge me $80 which i didn't have being a single mother living paycheck to paycheck. I continued to drive it and contact shops in my area telling them what it was doing and seeing what it could possibly be, one shop told me it might be the catalytic converter (at this time I had the car about 2 weeks) I called the shop and spoke to the owner asking if it was something that serious if they would help me with the cost of replacement since I had addressed these problems with them after the 2nd day he said he wouldn't be able to pay all of it but he would pay some. I start to save money and a month later I bring it to the mechanic with the diagnostic fee, he runs all his tests and ends up the torque converter went out and it needs a whole new transmission. I contacted my warantee company immediately to see if they would cover some of the repair, they cover $3,000 worth of work. The transmission on my 2004 Jetta 1.8L turbo used it 2,700-4,000 so there was no way it would fall within the amount of $3,000 I would have to pay extra. I called the lot to see if they would help, they advised me to go to their mechanic and he would do it for $3,000 with a used transmission. I called the mechanic to ask what warantee the transmission had on it since it was used, he barley understood what I was saying since he could not speak English and said there was no warantee. I then looked into this mechanic he had 3 pending small claims cases by previous customer and bad reviews from customers stating he screwed them over. I didn't want to trade one problem for another so I went to a shop I knew was good and had a warantee on their transmissions. They finished the job for 3,850 at this time I had saved up $600 and paid that on the balance and my warantee company covered 3,000 which only left the balance of $250. I called the car lot to see if they would be able to cover this, they kept telling me the owner would call me back but he never did. I called 2 times a day for a week and no call back, i went there on Saturday and the owner was not there and he would "give me a call" at this point my car is still in the shop. I have to go get a loan to pay the $250 because this company has absolutely no moral compass what so ever. DO NOT BUY FROM THIS COMPANY!!!!!!!!!! I
Ideal Cars & Trucks Reviews
I bought a 2004 Jetta from this company 05/27/2015 after driving it for a day and a half I texted the guy who sold me the car (DEZ) on 05/29/2015 and advised him it was shifting weird when I got on the freeway. He told me to bring it back and let him look at it, I brought it back that day. He drove it and said it was shifting weird because it was a turbo (I have worked for an auto repossession company for 3 years and know what a turbo feels like) I told him I wasn't sure that was it and he told me if it keeps doing it or gets worse to bring it back, a week later I texted him letting him know it was still doing it, no response. I brought it to a mechanic and he said during driving it he could tell there was really something wrong but since it was showing any codes he couldn't tell without running everything and for that he would charge me $80 which i didn't have being a single mother living paycheck to paycheck. I continued to drive it and contact shops in my area telling them what it was doing and seeing what it could possibly be, one shop told me it might be the catalytic converter (at this time I had the car about 2 weeks) I called the shop and spoke to the owner asking if it was something that serious if they would help me with the cost of replacement since I had addressed these problems with them after the 2nd day he said he wouldn't be able to pay all of it but he would pay some. I start to save money and a month later I bring it to the mechanic with the diagnostic fee, he runs all his tests and ends up the torque converter went out and it needs a whole new transmission. I contacted my warantee company immediately to see if they would cover some of the repair, they cover $3,000 worth of work. The transmission on my 2004 Jetta 1.8L turbo used it 2,700-4,000 so there was no way it would fall within the amount of $3,000 I would have to pay extra. I called the lot to see if they would help, they advised me to go to their mechanic and he would do it for $3,000 with a used transmission. I called the mechanic to ask what warantee the transmission had on it since it was used, he barley understood what I was saying since he could not speak English and said there was no warantee. I then looked into this mechanic he had 3 pending small claims cases by previous customer and bad reviews from customers stating he screwed them over. I didn't want to trade one problem for another so I went to a shop I knew was good and had a warantee on their transmissions. They finished the job for 3,850 at this time I had saved up $600 and paid that on the balance and my warantee company covered 3,000 which only left the balance of $250. I called the car lot to see if they would be able to cover this, they kept telling me the owner would call me back but he never did. I called 2 times a day for a week and no call back, i went there on Saturday and the owner was not there and he would "give me a call" at this point my car is still in the shop. I have to go get a loan to pay the $250 because this company has absolutely no moral compass what so ever. DO NOT BUY FROM THIS COMPANY!!!!!!!!!! I