When I picked up my car at their shop, I looked at the motor and there were screws missing that kept plastic parts in place. The mechanic there promptly replaced them. As my car was running for a few minutes ( I was talking to someone who had brought my car up.) I noticed that antifreeze was leaking from under my car. The mechanic fixed the hose but I did not know that he crimpt that hose until I was at another auto shop.
As I finally drove off , my air did not work as they did not put any freon in it. When I finally arrived home I killed the engine only to find it would not start again. Thunderbolt came and picked the car up. They replaced something and charged me another 400.
I immediately replaced a valve leak because the hose on the engine was crimpt at my mechanic's shop .
18000.00 passed and I brought the car to my mechanic. The rear main seal was leaking, one valve had water in it and the oil pan was leaking.
I called Thunderbolt they told me the repair would be over $3000. There Warranty is only good for parts. The service Mgr Derryl was very nice.
My mechanic told me there service was TERRIBLE. They are a rip. There is much more.
Thunderbold (ICT Engines, Inc.) rebuilt an engine to my 2009 Colorado Truck. Almost immediately when it was installed, the head gasket was leaking. At their directive, I drove the vehicle to their shop for repairs and they worked on it for about two hours and said everything was fine and sent me on my way. A short time thereafter, it blew a piston. They said they could not honor the warranty as someone else installed the rebuilt engine. Their so-called service was anything but honest.
When calling their offices to discuss the problem, I was left on hold for long periods of time, calls were "dropped" and repeatedly transferred to other staff and departments. I am out some $3000 from them, together with all other repairs which not total $7800! I am furious that this business is still in operation. They are dishonest and deceptive in their practices in that they will now not honor the warranty or talk with me about their shotty work.
ICT Engines, Inc. Reviews
There service to over 3 months to complete.
When I picked up my car at their shop, I looked at the motor and there were screws missing that kept plastic parts in place. The mechanic there promptly replaced them. As my car was running for a few minutes ( I was talking to someone who had brought my car up.) I noticed that antifreeze was leaking from under my car. The mechanic fixed the hose but I did not know that he crimpt that hose until I was at another auto shop.
As I finally drove off , my air did not work as they did not put any freon in it. When I finally arrived home I killed the engine only to find it would not start again. Thunderbolt came and picked the car up. They replaced something and charged me another 400.
I immediately replaced a valve leak because the hose on the engine was crimpt at my mechanic's shop .
18000.00 passed and I brought the car to my mechanic. The rear main seal was leaking, one valve had water in it and the oil pan was leaking.
I called Thunderbolt they told me the repair would be over $3000. There Warranty is only good for parts. The service Mgr Derryl was very nice.
My mechanic told me there service was TERRIBLE. They are a rip. There is much more.
Thunderbold (ICT Engines, Inc.) rebuilt an engine to my 2009 Colorado Truck. Almost immediately when it was installed, the head gasket was leaking. At their directive, I drove the vehicle to their shop for repairs and they worked on it for about two hours and said everything was fine and sent me on my way. A short time thereafter, it blew a piston. They said they could not honor the warranty as someone else installed the rebuilt engine. Their so-called service was anything but honest.
When calling their offices to discuss the problem, I was left on hold for long periods of time, calls were "dropped" and repeatedly transferred to other staff and departments. I am out some $3000 from them, together with all other repairs which not total $7800! I am furious that this business is still in operation. They are dishonest and deceptive in their practices in that they will now not honor the warranty or talk with me about their shotty work.