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Hyundai Motor Company


Country United States
State Texas
City Coppell
Address 1421 S Belt Line Rd
Phone 098-7356-4645
Website http://www.hyundai.com

Hyundai Motor Company Reviews

  • Jan 10, 2023

I took my car in for the steering wheel column to be checked at Nalley Hyundai Stone Crest, the dealership called me letting me know that my engine had a knocking sound going on and had to be replaced. They told me the car was unsafe to drive, and they could not allow me to leave with the car. I have been fighting with Hyundai motor company, as well Nally Hyundai about a loaner car, or paying for my rental fees up front for two weeks now, they refuse to do any thing. I've been going back and forth about my car as well without any results.

  • Dec 27, 2021

I BOUGHT A 2015 HYUNDAI SONATA WITH ABOUT 16,000 MILES FROM A COLLEAGUE WHICH WAS INVOLVED IN A MINOR FENDER BENDER, BUMPER ETC. THE CAR WAS MISSING THE KEY FOB. WHEN I FINALLY GOT THE DUPLICATE KEY FROM THE DEALER I REALIZED THE CAR WOULDN'T START AND THE ENGINE WAS SEIZED.

I TOWED IT TO THE LOCAL DEALER IN HANOVER, PA. AFTER 6 WEEKS OR SO THEY TOLD ME THE ENGINE WAS SHOT AND NEEDED TO BE REPLACED. SINCE THE CAR ONLY HAD 16,000 MILES AND TOLD THEM IT SHOULD BE COVERED UNDER THEIR 10 YEAR/100,000 MILE WARRANTY THAT HYUNDAI ADVERTISES ALL OVER THE COUNRTY. I WAS SHOCKED TO HEAR THAT THE WARRANTY WAS NOT FOR THE VEHICLE, BUT FOR THE VEHICLE OWNER...SINCE I WAS NOT THE 1ST OWNER, I WAS NOT COVERED UNDER THEIR ADVERTISED WARRANTY.

NEVER HAD I HEARD SUCH CRAP. SO IT LOOKS LIKE HYUNDAI KNOWS THEIR CARS ARE WORTHLESS CRAP AND TRICK THE BUYERS INTO BUYING THEIR VEHICLE BY ADVERTISING THE GREAT BEST CAR WARRANTY, BUT THE FINE PRINT VOIDS THE 10 YR./100k WARRANTY IF YOU ARE THE 2ND OWNER. OBVIOUSLY HYUNDAI HAS NO FAITH IN THEIR PRODUCTS THAT IS WHY THEY USED DECEPTIVE ADVERTISING AND DO NOT STAND BY THEIR WARRANTY AS ADVERTISED.

THE FACTORY REP TOLD ME TO GO ON THEIR WEB SITE AND READ THE "DETAILS" OF THE WARRANTY. I WANT EVERYONE TO KNOW HOW HYUNDAI TREATS THEIR CUSTOMERS, WHEN HELP IS NEEDED. DO NOT BUY HYUNDAI PRODUCTS, AS THEY DO NOT STAND BEHIND THEIR PRODUCTS. BUYER BEWARE.

  • Dec 5, 2019

My 2016 Hyundai Veloster Turbo was purchased from Modern Ford in Boone with remaining Manufacturer's warranty. The day of purchase the passenger low beam was out, I had to buy a new bulb before I got out of Boone at Advance.

Within two months I had power steering and other lights on the gauge cluster, took it for repair, issues continued and after many trips and weeks of leaving my car at Hyundai they found the Original Dealer installed the rearview mirror upgrade incorrectly. They had replaced thrust angle sensor, power steering module, etc.

The headlight issue was intermittent sometimes it would be on and other times it would be off. The gauge cluster had been out for a couple trips so mileage was off. Finally all of that was fixed but the headlight issue remained. We took it again at just over 61k miles and they refused to repair under warranty.

  • Jan 7, 2019

I went to Autonation on 820 in Bedford, to test drive a Genesis as part of the $50 test drive promotion. When I spoke to Chris the sales person, he told me the only way they would do that deal, if I purchased a hyundai vehicle AND financed through them.

I told them that is not how the promotion works. I contacted Hyundai consumer affairs and COLE their respensatitive stated that he would not honor the promotion either. Please don't purchase a hyundai as there advertising if fradulent.

  • Dec 26, 2015

I went to Hyundai a few months ago and drove a Volkswagen Beetle of the lot. It was a 2012 and I was told It was a show room car with 9300 miles. I found out the car had 2 previous owners and I was the third , I financed the car they gave me a 20 percent finance interest and a monthly payment of &420 a month when I asked why my payments We're so high , I was informed that my payments are high because it's my first car. I'm a college student and trusted a friend the car has not warranty. It also has transmission problems I was given a 3 month / 3,000 miles warranty and was told I could bring the car to Volkswagen whenever even after and have it serviced with no charge to me. They also placed me into. 6 year loan! I recently took my paperwork to a dealership and was told they are ripping me off BIG TIME!

  • Oct 31, 2015

I purchased a 2010 Hyundai Elantra about a year ago. From the beginning the car had mechanical issues. However, it was still under Hyundai Factory Warranty. First, the car is automatic, but the transmission seemed like it was struggling to change gears. Since I had an extended warranty also, I took it to be checked out at AAMCO(the transmission experts). AAMCO recommended the transmission be replaced. Next, I took it to Serra Hyundai of Birmingham, Alabama. They claimed it was the transmission adaptive switch and replaced. Well, after picking up the car, 2 or 3 miles down the road it was doing same old struggling to shift.

So, I decided to take it to another Hyundai service center. Shockingly, the mechanic at Hyundai of Gadsden Alabama showed me the switch replaced from Serra Hyundai. It was twice as big as the correct one. So, they replaced it. Mechanic test drove and it was still shifting slowly. Then, mechanic stated it needed a new transmission. After a couple weeks, I got the car back. Guess what? Yes, it was still not shifting correctly and steering wheel seemed loose. Took it back to Hyundai of Gadsden and then they replaced a coil pack. After this, the transmission shifted fine, but the steering wheel was still loose feeling and the EPS light came on. I called back to service center and made an appointment. Before the day of the appointment, I ended up in hospital.

I ccalled the service center and told them about being in hospital and they assured me they would note this in computer and to call when I could take car in. Well, after I was better I called them back. This time they were rude to me and denied I ever called or had a follow up appointment. The, the service manager instructed me to take it to nearest shop and have it put on lift. The mechanic discovered that the four rack-and-pinion bolts were all 4 loose. This is where the hassle and despair starts, belive it or not! After speaking with several people at several different departments at Hyundai Motor U.S.A., my car is worse than before. I had to buy new tires and pay for alignment. Hyundai refuses to help me. Please someone help!!!!

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