BEWARE! These folks operate at least one other online parts stores (hydrogear.parts) and as far as I can tell are based out of a lawn mower store (Pronto Mowers). All three entities have the same address and same person voice on the voicemail. None of the phone numbers pick up and all voicemail boxes are full.
I ordered a $750 part from hydrogear.parts on 5/13/19.
They took my payment and sent a confirmation email that the part was ready for shipping on 5/14/19.
On 5/30/19 I had still not received any updates. I was able to get an email response by asking about adding another part to the order. I was told that the part would be ready for shipping on 6/7/19
Here we are on 6/10/19, and the part has not shipped nor are they responding to email inquiries.
Hydro-Gear Parts Reviews
BEWARE! These folks operate at least one other online parts stores (hydrogear.parts) and as far as I can tell are based out of a lawn mower store (Pronto Mowers). All three entities have the same address and same person voice on the voicemail. None of the phone numbers pick up and all voicemail boxes are full.
I ordered a $750 part from hydrogear.parts on 5/13/19.
They took my payment and sent a confirmation email that the part was ready for shipping on 5/14/19.
On 5/30/19 I had still not received any updates. I was able to get an email response by asking about adding another part to the order. I was told that the part would be ready for shipping on 6/7/19
Here we are on 6/10/19, and the part has not shipped nor are they responding to email inquiries.