Humphrey's Chainsaw Carvings and Log Furniture Reviews
Jan 25, 2020
Buyer beware
I contacted Humphrey’s Chainsaw Carvings on July 17, 2019, we were inquiring to have a Chinese Elm Stump carved into a Keeper. On August 10, 2019 we paid a $350 deposit, on October 18, 2019 Humphrey came out to see our stump then returned on October 19, 2019 to start the carving. That was the day they discovered the stump was rotten and the carving couldn’t be done. They gave us two options to have them carve the keeper out of another piece of wood or return our deposit. We chose to have the deposit returned. Mrs Humphrey said we would receive the deposit back in one week. We received one excuse after another then by November 12, 2019 we received $150 and were told they deserved $50 for having come out and we would receive the rest of out the deposit the next week. The last word was the deposit would be returned January 25, 2020. So far nothing.
I ordered 4 chainsaw goldendoodle wood statues from Humphrey Chainsaw Art several years ago and was very pleased, when I placed my order they said I would have approval on any statues I purchased and if I did not like it I did not have to buy it. I then placed a new order for one statue in November 2015 - I sent in a picture of my previous statue and said I would like another - I submitted the payment in advance. I emailed and texted several times between December and Febuary and I never heard back from Chad or Lyndie until I finally called them on another line and they answered. They said that they would email me a picture of the statue and that if I approved it I could come pick it up. The picture of the new statue was nothing like any of the previous statues I had ordered - especially not at all like the picture I sent them when I placed my order.
I told them in March that I did not approve of this statue and they said they would do another and get me pictures. I again waited and waited I contacted them again in April and they said I would get pictures of the new statue by 2:00 the next day - I again waited and waited and contacted them again and requested a refund. I hear back several days later that they had a funeral and they would not redue my statue and I could either come get it or they would "try to sell" it and give me the procedues. No one in their right mind will ever buy this statue - it truly is a horrible piece of work.
Humphrey's Chainsaw Carvings and Log Furniture Reviews
Buyer beware
I contacted Humphrey’s Chainsaw Carvings on July 17, 2019, we were inquiring to have a Chinese Elm Stump carved into a Keeper. On August 10, 2019 we paid a $350 deposit, on October 18, 2019 Humphrey came out to see our stump then returned on October 19, 2019 to start the carving. That was the day they discovered the stump was rotten and the carving couldn’t be done. They gave us two options to have them carve the keeper out of another piece of wood or return our deposit. We chose to have the deposit returned. Mrs Humphrey said we would receive the deposit back in one week. We received one excuse after another then by November 12, 2019 we received $150 and were told they deserved $50 for having come out and we would receive the rest of out the deposit the next week. The last word was the deposit would be returned January 25, 2020. So far nothing.
See you in Harvey County.
I ordered 4 chainsaw goldendoodle wood statues from Humphrey Chainsaw Art several years ago and was very pleased, when I placed my order they said I would have approval on any statues I purchased and if I did not like it I did not have to buy it. I then placed a new order for one statue in November 2015 - I sent in a picture of my previous statue and said I would like another - I submitted the payment in advance. I emailed and texted several times between December and Febuary and I never heard back from Chad or Lyndie until I finally called them on another line and they answered. They said that they would email me a picture of the statue and that if I approved it I could come pick it up. The picture of the new statue was nothing like any of the previous statues I had ordered - especially not at all like the picture I sent them when I placed my order.
I told them in March that I did not approve of this statue and they said they would do another and get me pictures. I again waited and waited I contacted them again in April and they said I would get pictures of the new statue by 2:00 the next day - I again waited and waited and contacted them again and requested a refund. I hear back several days later that they had a funeral and they would not redue my statue and I could either come get it or they would "try to sell" it and give me the procedues. No one in their right mind will ever buy this statue - it truly is a horrible piece of work.