We were referred to Hugo Alapizco to do a kitchen remodeling and bathroom work project in our condo. After meeting with him to pick out the products we needed, we pre-paid him for the kitchen cabinets and one week of labor. He was supposed to start Monday morning. That's when the trouble started. Hugo Alapizco called on Monday to say he had car trouble and was going to be late. Didn't show up the rest of the day. Hugo came on Tuesday and did the demo work before breaking for a 2 hour lunch. He then came back and put together most of the cabinets we purchased , but had to stop when he realized that 2 of the cabinets were wrong. Hugo said he'd be back to continue the next day and asked for more money for the bathroom vanities, sinks and countertops (for the kitchen and 2 bathrooms). The following day, Hugo Alapizco was a no call no show.. then again he did not show up or call on Thursday.
We left messages, sent texts and emails to no avail. Thursday night we got a text message from Hugo saying his brother in law was in a hospital and was in really bad shape (he texted us a picture of someone in a hospital bed). But Hugo reassured us that he could finish the work he started. He said he would be there or send someone to continue work on Friday morning. Friday came and went and still no word from Alapizco. After numerous calls and messages to Hugo, we received a mesaage from Hugo saying that his brother in law passed away and he needed time with the family over the weekend. Hugo Alapizco said he would be good to work on Monday and reassured he wanted to continue to do the work. The following Monday, no call no show again.. numerous calls and messages with no response. On Tuesday, Hugo responded and apologized numerous times and said he was going to make it up to us. He still needed to get the product and exchange the two cabinets.. we would hear back from him on Wednesday.. you guessed it. Hugo Alapizco never showed up. Thursday we get a text message, now HE is in the hospital undergoing liver treatment?! I finally told him he needed to take care of himself and his family and just return the money we prepaid him. Hugo again insisted he can do the work and he will be there as soon as he can. Now in our third week with Hugo Alapizco, the handyman or contractor (or whatever he is) No call no show on Monday (third week) that was the last straw. We called the person that referred him to us. He came and called Hugo together with us. They both talked in Spanish the whole time (thinking we don't understand.. big mistake) When asked about the product Hugo needed to buy, he said he had it all ready and had paid for it (little did he know, we called the warehouse in advance.. Hugo Alapizco never paid nor picked up the rest of the product.) when confronted about the lie, he got very defensive and started to deflect and steer the conversation in a different direction. Talking about he can take care of everything the next day.. NO CALL, NO SHOW for Hugo Jesus Alapizco Adame. Hugo took our money and lied to us. My wife is 8 months pregnant! Who does that? He no longer responds to our calls and does not answer texts or messages. We haven't had a kitchen for 3 weeks now and are doing the work ourselves while we scramble to find someone else. We are taking legal actions against Hugo Alapizco Adame, but wanted to warn others to not get conned by this man!
Hugo Jesus Alapizco Adame Reviews
We were referred to Hugo Alapizco to do a kitchen remodeling and bathroom work project in our condo. After meeting with him to pick out the products we needed, we pre-paid him for the kitchen cabinets and one week of labor. He was supposed to start Monday morning. That's when the trouble started. Hugo Alapizco called on Monday to say he had car trouble and was going to be late. Didn't show up the rest of the day. Hugo came on Tuesday and did the demo work before breaking for a 2 hour lunch. He then came back and put together most of the cabinets we purchased , but had to stop when he realized that 2 of the cabinets were wrong. Hugo said he'd be back to continue the next day and asked for more money for the bathroom vanities, sinks and countertops (for the kitchen and 2 bathrooms). The following day, Hugo Alapizco was a no call no show.. then again he did not show up or call on Thursday.
We left messages, sent texts and emails to no avail. Thursday night we got a text message from Hugo saying his brother in law was in a hospital and was in really bad shape (he texted us a picture of someone in a hospital bed). But Hugo reassured us that he could finish the work he started. He said he would be there or send someone to continue work on Friday morning. Friday came and went and still no word from Alapizco. After numerous calls and messages to Hugo, we received a mesaage from Hugo saying that his brother in law passed away and he needed time with the family over the weekend. Hugo Alapizco said he would be good to work on Monday and reassured he wanted to continue to do the work. The following Monday, no call no show again.. numerous calls and messages with no response. On Tuesday, Hugo responded and apologized numerous times and said he was going to make it up to us. He still needed to get the product and exchange the two cabinets.. we would hear back from him on Wednesday.. you guessed it. Hugo Alapizco never showed up. Thursday we get a text message, now HE is in the hospital undergoing liver treatment?! I finally told him he needed to take care of himself and his family and just return the money we prepaid him. Hugo again insisted he can do the work and he will be there as soon as he can. Now in our third week with Hugo Alapizco, the handyman or contractor (or whatever he is) No call no show on Monday (third week) that was the last straw. We called the person that referred him to us. He came and called Hugo together with us. They both talked in Spanish the whole time (thinking we don't understand.. big mistake) When asked about the product Hugo needed to buy, he said he had it all ready and had paid for it (little did he know, we called the warehouse in advance.. Hugo Alapizco never paid nor picked up the rest of the product.) when confronted about the lie, he got very defensive and started to deflect and steer the conversation in a different direction. Talking about he can take care of everything the next day.. NO CALL, NO SHOW for Hugo Jesus Alapizco Adame. Hugo took our money and lied to us. My wife is 8 months pregnant! Who does that? He no longer responds to our calls and does not answer texts or messages. We haven't had a kitchen for 3 weeks now and are doing the work ourselves while we scramble to find someone else. We are taking legal actions against Hugo Alapizco Adame, but wanted to warn others to not get conned by this man!