Despite reading numerous negative reports about this company online, I decided to shop for a used car at this dealership. I bought a used car, with which I was very satisfied. I paid the entire price up front--no financing. The dealer charged me to file all of the DMV paperwork. The dealer and myself signed all of the necessary paperwork, including the Dealer's Representation of Title and Lien Satisfaction document. About 10 days after the sale, I got a call from the sales manager, telling me that due to an unknown second lien on the title, I had to bring the car back. I asked numerous times for proof of this, and the sales manager and sales representative refused to email the proof. (Remember, we had signed off on the title and lien satisfaction). Obviously, this dealer realized that they could probably resell this car for more money, so they are asking for it back. I know I am being scammed, but since I don't have the title for the car, I cannot register it, and they know this, so they have the upper hand.
Crooks & Liars. Worst car dealer to do business with, sales associates & managers are all incompetent, don't listen & will tell you they never said things that they in fact did & never respond to your inquiries and concerns. I told the sales associate I wanted to transfer my current plates, I was charged for new ones... finally got what I asked for & told I would get a refund for the overpayment approximately 2 weeks after everything is finalized, that was 3 months ago, still no refund. Spoke to a manager & he told me it was processed 3 weeks before the day I was calling on & I should have it in 7-14 days... which have passed, I called today & he told me he never said that. The fact that I have to keep calling to not get a response, or speak to people who know nothing & call me a liar to get MY money back is ridiculous. Not to mention I was sold a car with a s**t load of issues because they didn't do a thorough inspection, I also waited an entire month to get my registration only after I went in and personally spoke to a manager in person about it because they had me driving around with an expired temporary plate and almost 2 months for the title. Save yourself the trouble & take your business elsewhere, buying a car from here was the biggest mistake I could've made.
Hudson Hyundai Reviews
Despite reading numerous negative reports about this company online, I decided to shop for a used car at this dealership. I bought a used car, with which I was very satisfied. I paid the entire price up front--no financing. The dealer charged me to file all of the DMV paperwork. The dealer and myself signed all of the necessary paperwork, including the Dealer's Representation of Title and Lien Satisfaction document. About 10 days after the sale, I got a call from the sales manager, telling me that due to an unknown second lien on the title, I had to bring the car back. I asked numerous times for proof of this, and the sales manager and sales representative refused to email the proof. (Remember, we had signed off on the title and lien satisfaction). Obviously, this dealer realized that they could probably resell this car for more money, so they are asking for it back. I know I am being scammed, but since I don't have the title for the car, I cannot register it, and they know this, so they have the upper hand.
Crooks & Liars. Worst car dealer to do business with, sales associates & managers are all incompetent, don't listen & will tell you they never said things that they in fact did & never respond to your inquiries and concerns. I told the sales associate I wanted to transfer my current plates, I was charged for new ones... finally got what I asked for & told I would get a refund for the overpayment approximately 2 weeks after everything is finalized, that was 3 months ago, still no refund. Spoke to a manager & he told me it was processed 3 weeks before the day I was calling on & I should have it in 7-14 days... which have passed, I called today & he told me he never said that. The fact that I have to keep calling to not get a response, or speak to people who know nothing & call me a liar to get MY money back is ridiculous. Not to mention I was sold a car with a s**t load of issues because they didn't do a thorough inspection, I also waited an entire month to get my registration only after I went in and personally spoke to a manager in person about it because they had me driving around with an expired temporary plate and almost 2 months for the title. Save yourself the trouble & take your business elsewhere, buying a car from here was the biggest mistake I could've made.