I ordered online for my grandmother decided thats not what i want to get her so i should call to cancel. I called and got an automated system with an option right away if id like to canel so i dialed 1 for yes thinking it would be so simple. I was wrong. i called back just comfirm that my order was cancelled just so i wouldnt get charged and the lady tell me everything is cancelled i will not get charged nor recieve a package because i called back within 5 mind nothing has been proccesed.
I happen to look at my bank account and see that i had been charged for 4.95 twice and 42.71! I called immediatly hoping this would get solved and it was a mistake on their end. I spoke to a lady and explained everything to her and she asked did you cancel on the automated system i said yes and her response was "well that was your mistake not our". I said look i called right after and the person i spoke with said i wouldnt be charged and nothing would be sent to me, i want a full refund. She continued to say sorry theres nothing i can do for you.
I then asked to speak to a supervisor and i was on hold for 15 mins so i hung up and called again. When i called back it was so strange that wheni asked to speak to a supervisor the guy said yeah thats me. So i explained my issues and asked if he could help and pretty much said the same thing the lady before said theres nothing they can do after me asking nicely for a refund. He said they dont do refund after i asked for the who knows maybe 6th time he said ok the best i can do is 40% or so ( i cant recall).
Basiclly i took the offer and after i did i called my bank and filed a claim saying that i had been scammed. Which i was. These people were not, i repeat not going to give me a full refund or hear me out even if i was right.
I now checked my bank account about 15 days later and i now have a 89.95$ charge and still no refund. I beyond upset and want my money back!!
Another side note is i recived two different emails of cancelation within 7 mins apart. Both has cancellation notifacations and said i would not, i reapeat not get charged or sent anything and of course i was charged and i was sent this darn cream which i havent and wont open.
I hope there are many people out there speaking out about this scam so we all get our refunds and help other out there.
In September,2016 I ordered a sample of HR cream. Come to find out, this was a scam to pay for a free sample plus shipping charge of $4.95. I ordered a sample, used my credit card to pay the sample shipping charge only to have my credit card charged in October and again in November for 2 charges per month of over $160.00 each month. I have received no product related to the continued charges, which is fraud. Today, I am reporting this company (2) to the Maryland attorneys general's office reporting this as a scam. I did not order this product and have never received any.
HR-Cream, LLC. Reviews
I ordered online for my grandmother decided thats not what i want to get her so i should call to cancel. I called and got an automated system with an option right away if id like to canel so i dialed 1 for yes thinking it would be so simple. I was wrong. i called back just comfirm that my order was cancelled just so i wouldnt get charged and the lady tell me everything is cancelled i will not get charged nor recieve a package because i called back within 5 mind nothing has been proccesed.
I happen to look at my bank account and see that i had been charged for 4.95 twice and 42.71! I called immediatly hoping this would get solved and it was a mistake on their end. I spoke to a lady and explained everything to her and she asked did you cancel on the automated system i said yes and her response was "well that was your mistake not our". I said look i called right after and the person i spoke with said i wouldnt be charged and nothing would be sent to me, i want a full refund. She continued to say sorry theres nothing i can do for you.
I then asked to speak to a supervisor and i was on hold for 15 mins so i hung up and called again. When i called back it was so strange that wheni asked to speak to a supervisor the guy said yeah thats me. So i explained my issues and asked if he could help and pretty much said the same thing the lady before said theres nothing they can do after me asking nicely for a refund. He said they dont do refund after i asked for the who knows maybe 6th time he said ok the best i can do is 40% or so ( i cant recall).
Basiclly i took the offer and after i did i called my bank and filed a claim saying that i had been scammed. Which i was. These people were not, i repeat not going to give me a full refund or hear me out even if i was right.
I now checked my bank account about 15 days later and i now have a 89.95$ charge and still no refund. I beyond upset and want my money back!!
Another side note is i recived two different emails of cancelation within 7 mins apart. Both has cancellation notifacations and said i would not, i reapeat not get charged or sent anything and of course i was charged and i was sent this darn cream which i havent and wont open.
I hope there are many people out there speaking out about this scam so we all get our refunds and help other out there.
This is a scam
In September,2016 I ordered a sample of HR cream. Come to find out, this was a scam to pay for a free sample plus shipping charge of $4.95. I ordered a sample, used my credit card to pay the sample shipping charge only to have my credit card charged in October and again in November for 2 charges per month of over $160.00 each month. I have received no product related to the continued charges, which is fraud. Today, I am reporting this company (2) to the Maryland attorneys general's office reporting this as a scam. I did not order this product and have never received any.
I am being charged for a product I did not order and cannot use because of allergies. There was no price listed in the ad.
There was no information to let you know this would be an ongoing shipment which I would not and did not give permission for.
I tried to send an e-mail to the company using the address on the web. I was told it is not a valid address.
I want my money refunded and I do not want further shipments from them.