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House of Brides


Country United States
State Illinois
City Orland Park
Address 16100 South La Grange Road
Phone 708-966-5200
Website http://www.houseofbrides.com/

House of Brides Reviews

  • Jul 29, 2018

This is a horrible place. Paid for a super rush and was told it would be 4-6 weeks. After calling constantly and then denying they said 4-6 weeks, the dress came in barely two weeks before the wedding. Christine was horrible. She was totally fake and said they were very strict with the time allowed with showing and trying on dresses. Managers were awful as well. When we picked up the dress it was huge, of course they wanted extra money for alterations. When I stated how I was very upset with how long it took for the dress to come in, Christine denied she ever told me 4-6 weeks. When I told her I’d be back to talk about this and that I wouldn’t add stress to my daughters experience, she kept going and also got loud. I told her to stop several times, and she would not be quiet. They lie, their unprofessional, and they rip you off. It’s a shame they ruin the brides experience and make things miserable. They would not give me a refund for the super rush and when we went for alterations the dress was ripped. We were only a week and a half away from the wedding so we had to get alterations there, at an additional cost of course. The seamstress reinforced the ripped sleeves but we knew it would rip again before the reception was over, and it did. The dress didn’t fit correctly, the alterations were shoddy, and the whole experience stressed out my daughter. The employees and managers are rude and useless and try to rush you through the process. I would encourage everyone to stay away from them for their wedding or anything else.

  • Nov 30, 2015

Hello everyone I am writing to alert all Brides not to go near this place I feel like I have an obligation to all the brides out there to warn you from house of brides . First the manager JoAnn and A lady with a name of Michelle will lie to make a deal happen so be-aware u will not get your dresses on time the paper work is all over the place the store is disorganized no one at that store has a clue what they are doing Every time u ask them something each one of them will tell you something different u will never get a clear answer they do these promotions and offer you free this and that and when you come to pay its the complete opposite ...

Be careful because this company is very sceptical thank God I have all the evidence on them and we are planning on pressing charges because we have everything we need to pursue we want to make sure this place doesn't mislead another bride I worry about these brides after reading all the reviews I understand why this company is a mess after reading all the reviews they don't pay their rent and they have been evicted several times now it all makes sense they are slowly going down hill and they will more than likely fold soon if your smart enough you will see by all their actions and no one there ever uses email everything is verbal .. so becareful before you lose your money ... I will keep you posted but please please be aware and even if you have to pay a few dollars more just stay Away from House OF Brides They will not deliver what they promise Stay Away ....

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