Without my approval, they completely changed the lease format and started self-signing the leases after the Weichert merger in May 2023. They conveniently added a clause exempting them from any liability. That gave them the license to mismanage the tenant comms, dates and security deposit. And I got sued by the tenant.
Background:
It was a mediocre company to begin with, but after the Weichert merger in May ’23, things have gone to hell in a handbasket.
Zero communication, all my phone calls and emails go unanswered. I setup a reminder every morning to contact them and spend at least an hour.
And the responses are evasive and useless.
I see the same repairs done over and over every month, expect at least $500 which is the allowed amount to be spent every month.
The vacancies are at least 3 months, since they take 2 weeks to inspect post move out, another month to cleanup and do minor fixes and then list.
They completely changed the lease format and started self-signing the leases after the Weichert merger in May 2023. They did not bother to get a new agreement signed after the Weichert merger.
So my lease from March vs July look completely different
They conveniently added a clause exempting them from any liability. And that gave them the license to mismanage the tenant relations
Which led the tenant to sue me in court since they bungled her deposit, and instead credited the deposit to me
Plus they did not have pictures of move-in, and misled me for 4 weeks with pictures taken from 2 months prior.
They fat fingered the lease termination date, and put the 1st instead of the 18th, which gave me no time to respond.
Delayed my insurance claims by not responding to the agent
And they continue to make false promises to the tenant on things I never agreed to. And provide unsolicited "legal advice”.
On top of this, both my rentals are at least $300 below market
When I bring these up for discussion, they either go fully silent. And when I finally get hold of them, the responses are useless.
I WOULD LIKE A REFUND I SEE THIS COMPANY HAVE EXTREMELY BAD REVIEWS WHEN SOMEONE WHO CO-SIGNED FOR ME AND WE KNOW HIS CREDIT IS GREAT AND THEN YOU ALL SENT A GENERIC MESSAGE SAYING THE EXACT SAME THING THAT WAS TOLD TO ME AND THEN THE PHONE NUMBER DOESNT EVEN WORK ITS A GENERIC PHONE NUMBER NEEDLESS TO SAY I WILL LIKE A REFUND BECAUSE YOU ALL ARE DOING POTENTIAL TENANTS EXTREMELY WRONG I WILL BE CONTACTING THE BBB AND YELP AS WELL IF I DONT GET A FULL REFUND
HomeRiver Group Reviews
I would like an investigation into the business practices of HomeRiver Group Virginia Property Management
https://www.homeriver.com/virginia/northern-virginia-property-management Complaint:
Without my approval, they completely changed the lease format and started self-signing the leases after the Weichert merger in May 2023. They conveniently added a clause exempting them from any liability. That gave them the license to mismanage the tenant comms, dates and security deposit. And I got sued by the tenant.
Background:
It was a mediocre company to begin with, but after the Weichert merger in May ’23, things have gone to hell in a handbasket.
Zero communication, all my phone calls and emails go unanswered. I setup a reminder every morning to contact them and spend at least an hour.
And the responses are evasive and useless.
I see the same repairs done over and over every month, expect at least $500 which is the allowed amount to be spent every month.
The vacancies are at least 3 months, since they take 2 weeks to inspect post move out, another month to cleanup and do minor fixes and then list.
They completely changed the lease format and started self-signing the leases after the Weichert merger in May 2023. They did not bother to get a new agreement signed after the Weichert merger.
So my lease from March vs July look completely different
They conveniently added a clause exempting them from any liability. And that gave them the license to mismanage the tenant relations
Which led the tenant to sue me in court since they bungled her deposit, and instead credited the deposit to me
Plus they did not have pictures of move-in, and misled me for 4 weeks with pictures taken from 2 months prior.
They fat fingered the lease termination date, and put the 1st instead of the 18th, which gave me no time to respond.
Delayed my insurance claims by not responding to the agent
And they continue to make false promises to the tenant on things I never agreed to. And provide unsolicited "legal advice”.
On top of this, both my rentals are at least $300 below market
When I bring these up for discussion, they either go fully silent. And when I finally get hold of them, the responses are useless.
I WOULD LIKE A REFUND I SEE THIS COMPANY HAVE EXTREMELY BAD REVIEWS WHEN SOMEONE WHO CO-SIGNED FOR ME AND WE KNOW HIS CREDIT IS GREAT AND THEN YOU ALL SENT A GENERIC MESSAGE SAYING THE EXACT SAME THING THAT WAS TOLD TO ME AND THEN THE PHONE NUMBER DOESNT EVEN WORK ITS A GENERIC PHONE NUMBER NEEDLESS TO SAY I WILL LIKE A REFUND BECAUSE YOU ALL ARE DOING POTENTIAL TENANTS EXTREMELY WRONG I WILL BE CONTACTING THE BBB AND YELP AS WELL IF I DONT GET A FULL REFUND