Purchased thru PayPal back in March. Still had not recieved items in July. Contacted PayPal. Told company to cancel order. They lied and said they already sent it. Finally got items in August. Emailed company that items were of poor quality and did not fit properly. Told I could exchange for other items, but they refused to give return address to send items to. I sent photo of their return policy showing if not satisfied I could return for full refund within 30 days. They will not respond at all now.
I paid for 4 items, I want to exchange 2 and return 1 and they are refusing to exchange or return anything even after over 5 e-mail exchanges and pointing out their return policy. They are offering $3 giftcard for their own website, it's absolutely unacceptable. They're not adhering to their own return policy its a SCAM.
Homepantss.com Reviews
Purchased thru PayPal back in March. Still had not recieved items in July. Contacted PayPal. Told company to cancel order. They lied and said they already sent it. Finally got items in August. Emailed company that items were of poor quality and did not fit properly. Told I could exchange for other items, but they refused to give return address to send items to. I sent photo of their return policy showing if not satisfied I could return for full refund within 30 days. They will not respond at all now.
I paid for 4 items, I want to exchange 2 and return 1 and they are refusing to exchange or return anything even after over 5 e-mail exchanges and pointing out their return policy. They are offering $3 giftcard for their own website, it's absolutely unacceptable. They're not adhering to their own return policy its a SCAM.