The low cost may lure you.....but try to resist the temptation.
I purchased quartz countertops and installation from this company. Now I will explain why I gave the company such a poor rating.
First off, the slabs do not look to be made of very high quality. You would think quartz is quartz. If you were to put this product next to a slab of caesarstone you would immediately see a difference, the sheen and the entire presentation looks considerably better. Second, the installers didn't really speak English, which can make it difficult to communicate on an install job. Otherwise, you are just hoping for the best, which is the mistake I made. Third, the installers cut the sink cutout way too big, one side has the sink lip exposed, to the eye and for water leakage. What you are left with is a very unprofessional looking countertop install, looks like I did it myself.
Forth, One of the slaps has an errant cut running up the side, for all to see. Fifth, One slab has slight discoloration on it. Sixth, the seem, where two of the slabs were connected is very poorly done, these days you should barely be able to see it. Now, because of the sink cutout I have to continually re-c**k it every month or so.
I'm not usually one to go on here and bad mouth companies I've worked with. I usually just take the hit and move on. In this case I've decided to air my grievances. I went a long while without contacting the company, for a number of reasons. We got busy....and at first I thought I could live with the imperfections of the install. Then I started to think, I paid good money for this product and it was an integral part of our new kitchen.
I reached out to contact my sales rep, the one I worked with on the project. She did not respond to my initial message. I decided to drive down to the warehouse and talk with her or somebody in management. My sales person was off that say. The front office said I can only speak with my salesperson about my issue. I said I wanted to speak with somebody in management. They responded by saying there was no management, just an owner......and he was in China for a long time. I finally spoke with my salesperson and she couldn't be more rude if she tried. I decided to try and speak with management after realizing my salesperson was not going to be any help at all. I've tried to get ahold of somebody in management at least ten times, including the owner. They treat me like I don't matter at all. I haven't received a call back from anybody.
I don't know how this company stays in business. They kept on saying there was a year guarantee when I bought the product. Then, when I wanted to get my repairs done they said it was outside of a year. I have my receipt and I was definitely inside of a year. In other words, their guarantee is worth ABSOLUTELY NOTHING. Don't get tricked like I did. Don't go for the cheap prices......it will bite you later.
HomeCo Reviews
Avoid Company at all costs.
The low cost may lure you.....but try to resist the temptation.
I purchased quartz countertops and installation from this company. Now I will explain why I gave the company such a poor rating.
First off, the slabs do not look to be made of very high quality. You would think quartz is quartz. If you were to put this product next to a slab of caesarstone you would immediately see a difference, the sheen and the entire presentation looks considerably better. Second, the installers didn't really speak English, which can make it difficult to communicate on an install job. Otherwise, you are just hoping for the best, which is the mistake I made. Third, the installers cut the sink cutout way too big, one side has the sink lip exposed, to the eye and for water leakage. What you are left with is a very unprofessional looking countertop install, looks like I did it myself.
Forth, One of the slaps has an errant cut running up the side, for all to see. Fifth, One slab has slight discoloration on it. Sixth, the seem, where two of the slabs were connected is very poorly done, these days you should barely be able to see it. Now, because of the sink cutout I have to continually re-c**k it every month or so.
I'm not usually one to go on here and bad mouth companies I've worked with. I usually just take the hit and move on. In this case I've decided to air my grievances. I went a long while without contacting the company, for a number of reasons. We got busy....and at first I thought I could live with the imperfections of the install. Then I started to think, I paid good money for this product and it was an integral part of our new kitchen.
I reached out to contact my sales rep, the one I worked with on the project. She did not respond to my initial message. I decided to drive down to the warehouse and talk with her or somebody in management. My sales person was off that say. The front office said I can only speak with my salesperson about my issue. I said I wanted to speak with somebody in management. They responded by saying there was no management, just an owner......and he was in China for a long time. I finally spoke with my salesperson and she couldn't be more rude if she tried. I decided to try and speak with management after realizing my salesperson was not going to be any help at all. I've tried to get ahold of somebody in management at least ten times, including the owner. They treat me like I don't matter at all. I haven't received a call back from anybody.
I don't know how this company stays in business. They kept on saying there was a year guarantee when I bought the product. Then, when I wanted to get my repairs done they said it was outside of a year. I have my receipt and I was definitely inside of a year. In other words, their guarantee is worth ABSOLUTELY NOTHING. Don't get tricked like I did. Don't go for the cheap prices......it will bite you later.
*There is one star because they don't allow 0.