My parents lived in Gardnerville, Nevada. My mother passed away early last year and because of Covid, her service was delayed from February to June. The week before the service, the governor there cancelled all gatherings so the service was cancelled. I had a room reserved and paid for one of two nights when I booked. I called to cancel and they were pleasant and said the charge would be reversed. That never happened. I called for months, sometimes daily and was told messages were taken, someone would call me back, refund me, etc, but I was ignored and lied to.
I finally got ahold of the new owner, Berzchete Thornton, when I learned that my father is now dying and I wanted The Historian to honor the debt and/or give me a room for when I came to say goodbye. The new owner said she would take care of it, and then emailed me a screenshot of them refunding me. It was not from the bank or credit processing system, it was from their internal business computer system. My bank has verified twice now that I never got my money back. I told the new owner this, asked for the credit card processing company verification of returned funds (I do this for a living, so I know how it works), and she has completely ghosted me.
So we stayed at the Carson Valley Inn instead, but this company owes me $134.70 and I will post this everywhere until I'm made whole. They are dishonest and bad business people.
Historian Inn Reviews
My parents lived in Gardnerville, Nevada. My mother passed away early last year and because of Covid, her service was delayed from February to June. The week before the service, the governor there cancelled all gatherings so the service was cancelled. I had a room reserved and paid for one of two nights when I booked. I called to cancel and they were pleasant and said the charge would be reversed. That never happened. I called for months, sometimes daily and was told messages were taken, someone would call me back, refund me, etc, but I was ignored and lied to.
I finally got ahold of the new owner, Berzchete Thornton, when I learned that my father is now dying and I wanted The Historian to honor the debt and/or give me a room for when I came to say goodbye. The new owner said she would take care of it, and then emailed me a screenshot of them refunding me. It was not from the bank or credit processing system, it was from their internal business computer system. My bank has verified twice now that I never got my money back. I told the new owner this, asked for the credit card processing company verification of returned funds (I do this for a living, so I know how it works), and she has completely ghosted me.
So we stayed at the Carson Valley Inn instead, but this company owes me $134.70 and I will post this everywhere until I'm made whole. They are dishonest and bad business people.