BEWARE!! THIS IS A DEALERSHIP FULL OF SCAMMERS AND VERY RUDE PEOPLE. I HAVE NEVER EVER ENCOUNTERED SO MUCH DISRESPECT FROM A COMPANY IN MY ENTIRE LIFE! This dealership has put me through a lot of mental stress and also has put me in $5000 worth of financial hardship. They practiced many illegal theories including negligence, breach of contract, and forgery. I purchased a warranty with this dealership, and they canceled it and forged my signature onto another form with a different warranty.
I purchased a 2010 Mercedes Benz GL 450 on 05/30/2019. At the time of purchase, I requested an EXCLUSIONARY warranty which is considered a bumper-to-bumper coverage policy. I received a letter on 10/09/2019 from Gold Standard stating, “that the warranty was canceled due to non-payment from the dealer.” I called to see why the warranty wasn’t paid after talking to Craige (the person who sold me the warranty) that worked at High Line Auto said that he would look into it. I received a new policy with Gold Standard’s through email from Craige saying he was sorry for the mix-up. But later I come to find out that the warranty issue still was not corrected.
After speaking to Seamus Bandy (General Sales Manager) on 05/13/2020, he said he would take care of it, and give me an EXCLUSIONARY warranty. Later, the truck was taken to the shop in need of $5,000 worth of repairs. I was told that the warranty did not cover the repairs that the car needed. After going back and forth on phone calls and emails with Moe and Damien (High Line Auto Managers) they email me saying they will have the truck towed to their shop and then repair it there and assured me that they will have the warranty switched to an EXCLUSIONARY warranty for the 3rd time! After waiting weeks for them to tow the truck, they never arrived. So, they never went to get the truck and I was stuck with the entire bill to repair the vehicle.
According to Moe, he was waiting for a tow truck to pick up the bid to get the truck. So these are many cases proving their DISHONESTY to a customer over a consistent basis. After reading the other reviews that were similar to mine, I knew I had to write about my TERRIBLE experience with the company falling for their fraudulent schemes leaving me out of a lot of money and still no EXCLUSIONARY warranty. TIME TO STOP THEM FROM SCAMMING SO MANY INNOCENT PEOPLE. I WILL NOT STAND FOR IT AND WILL DO WHAT I CAN TO HELP OTHER NOT FALL INTO SAME PROBLEMS.
Highline Auto Sales Reviews
BEWARE!! THIS IS A DEALERSHIP FULL OF SCAMMERS AND VERY RUDE PEOPLE. I HAVE NEVER EVER ENCOUNTERED SO MUCH DISRESPECT FROM A COMPANY IN MY ENTIRE LIFE! This dealership has put me through a lot of mental stress and also has put me in $5000 worth of financial hardship. They practiced many illegal theories including negligence, breach of contract, and forgery. I purchased a warranty with this dealership, and they canceled it and forged my signature onto another form with a different warranty.
I purchased a 2010 Mercedes Benz GL 450 on 05/30/2019. At the time of purchase, I requested an EXCLUSIONARY warranty which is considered a bumper-to-bumper coverage policy. I received a letter on 10/09/2019 from Gold Standard stating, “that the warranty was canceled due to non-payment from the dealer.” I called to see why the warranty wasn’t paid after talking to Craige (the person who sold me the warranty) that worked at High Line Auto said that he would look into it. I received a new policy with Gold Standard’s through email from Craige saying he was sorry for the mix-up. But later I come to find out that the warranty issue still was not corrected.
After speaking to Seamus Bandy (General Sales Manager) on 05/13/2020, he said he would take care of it, and give me an EXCLUSIONARY warranty. Later, the truck was taken to the shop in need of $5,000 worth of repairs. I was told that the warranty did not cover the repairs that the car needed. After going back and forth on phone calls and emails with Moe and Damien (High Line Auto Managers) they email me saying they will have the truck towed to their shop and then repair it there and assured me that they will have the warranty switched to an EXCLUSIONARY warranty for the 3rd time! After waiting weeks for them to tow the truck, they never arrived. So, they never went to get the truck and I was stuck with the entire bill to repair the vehicle.
According to Moe, he was waiting for a tow truck to pick up the bid to get the truck. So these are many cases proving their DISHONESTY to a customer over a consistent basis. After reading the other reviews that were similar to mine, I knew I had to write about my TERRIBLE experience with the company falling for their fraudulent schemes leaving me out of a lot of money and still no EXCLUSIONARY warranty. TIME TO STOP THEM FROM SCAMMING SO MANY INNOCENT PEOPLE. I WILL NOT STAND FOR IT AND WILL DO WHAT I CAN TO HELP OTHER NOT FALL INTO SAME PROBLEMS.