We purchased video creatives from Juan Henriquez of HighMonks.com aka High Monk LLC. We paid for the work and he completed it.
But when we requested the original video files so our team could edit them, he refused to give them to us and claimed that all edits needed to be done with him.
This is something he had never mentioned before. We deserve to have the assets we paid him to create and that we should own.
I've never encountered this attitude in a freelancer before. He extorting us for work he was already paid for. This is unethical and is a breach of contract. He will also be reported to the BBB.
High Monks Reviews
We purchased video creatives from Juan Henriquez of HighMonks.com aka High Monk LLC. We paid for the work and he completed it.
But when we requested the original video files so our team could edit them, he refused to give them to us and claimed that all edits needed to be done with him.
This is something he had never mentioned before. We deserve to have the assets we paid him to create and that we should own.
I've never encountered this attitude in a freelancer before. He extorting us for work he was already paid for. This is unethical and is a breach of contract. He will also be reported to the BBB.