Blatant False Advertisement using a deceptive and misleading radio commerical.
A few days ago, I heard a very nice radio commercial from High Country Toyota. The radio commerical stated the following "From now until this Saturday all credits are waived. We will pay off your trade no matter the amount. We are also eliminating all down-payments."
Let's examine each of these statements. To me all credits waived means either no credit checks are done or credit checks are done but they are not considered or credit checks are done to determine if the potential buyer doesn't have a bankruptcy on their credit report. Secondly, "We will pay off your trade no matter what the cost" is self-explanitory. The company will pay off your trade no matter how much you owe on it. Lastly, "We are eliminating all down payments" means you don't need to put down a down-payment on the vehicle. In short, the company via their radio commercial is offerring waiving of credits score, no down-payment and to pay off your trade no matter how much you owe on it. This is a very good deal for someone like me because my credit is damaged due to a divorce.
Unfortunately, what you end up getting when you call the company couldn't be further from the truth. The company will not only check your credit score but you will suddenly get anywhere between 6-10 credit inquries from different banks. These are the banks that many other dealers use.
When the sales representative ran my credit, he came back to me and told me my credit score was a bit low. Well I already explained this to him and also he put me under the impression that he checking my credit score to verify that I did not have a bankrupcy on my report not to see if a bank would approve my financing. The radio commerical alluded that the company perhaps had some inhouse financing but this is not the case, they use the same banks like any dealer out there.
The agent then came back to me and asked me how much I could put down as a down-payment. He told me he needed the down-payment becaue of the negative equity on my car. He requested I put down about $5000. This is the same amount that all other dealers I've dealth with had requested.
With this said, the radio commerical promised one thing but the dealership does another thing. My view is that the dealership executed bait and switch using a radio commercial. This type of deceptive behavior should not be tolerated because it is blatant false advertisement. I've recorded the commercial and I don't hear the disclaimer "Subject to credit approval" nor the typical fast paced terms and conditions you so often hear from these types of commercial.
I found a vehicle through cargurus.com for the price of 2,000 dollars. I live in TN and would have the vehicle titled there so my total price would be 2,000 dollars. We agreed on that advertised price and I gave them my credit card to put a deposit down on the vehicle. After they ran my deposit, Rasheed sent me a text asking if the check would be good for tomorrow or will it need to be held, either way the total would be 2898.50. After my deposit fee, that's an 1,000.00 dollar dealer fee. Now I understand that their are dealer fees, but a 1,000.00 dollars is extremely greedy and a shady business practice. Rasheed called me after I texted him back that was not our agreed price. He stated dealer fees and would I work with him after he was sorry for not explaining that during our negotiations. I offered a 400 dollar dealer fee which they turned down. The deal was undone. A day late, they are advertising the vehicle for 3,000 more than our agreed upon price. This is a very shady and unethical business practice that needs to be exposed.
High Country Toyota Reviews
Blatant False Advertisement using a deceptive and misleading radio commerical.
A few days ago, I heard a very nice radio commercial from High Country Toyota. The radio commerical stated the following "From now until this Saturday all credits are waived. We will pay off your trade no matter the amount. We are also eliminating all down-payments."
Let's examine each of these statements. To me all credits waived means either no credit checks are done or credit checks are done but they are not considered or credit checks are done to determine if the potential buyer doesn't have a bankruptcy on their credit report. Secondly, "We will pay off your trade no matter what the cost" is self-explanitory. The company will pay off your trade no matter how much you owe on it. Lastly, "We are eliminating all down payments" means you don't need to put down a down-payment on the vehicle. In short, the company via their radio commercial is offerring waiving of credits score, no down-payment and to pay off your trade no matter how much you owe on it. This is a very good deal for someone like me because my credit is damaged due to a divorce.
Unfortunately, what you end up getting when you call the company couldn't be further from the truth. The company will not only check your credit score but you will suddenly get anywhere between 6-10 credit inquries from different banks. These are the banks that many other dealers use.
When the sales representative ran my credit, he came back to me and told me my credit score was a bit low. Well I already explained this to him and also he put me under the impression that he checking my credit score to verify that I did not have a bankrupcy on my report not to see if a bank would approve my financing. The radio commerical alluded that the company perhaps had some inhouse financing but this is not the case, they use the same banks like any dealer out there.
The agent then came back to me and asked me how much I could put down as a down-payment. He told me he needed the down-payment becaue of the negative equity on my car. He requested I put down about $5000. This is the same amount that all other dealers I've dealth with had requested.
With this said, the radio commerical promised one thing but the dealership does another thing. My view is that the dealership executed bait and switch using a radio commercial. This type of deceptive behavior should not be tolerated because it is blatant false advertisement. I've recorded the commercial and I don't hear the disclaimer "Subject to credit approval" nor the typical fast paced terms and conditions you so often hear from these types of commercial.
I found a vehicle through cargurus.com for the price of 2,000 dollars. I live in TN and would have the vehicle titled there so my total price would be 2,000 dollars. We agreed on that advertised price and I gave them my credit card to put a deposit down on the vehicle. After they ran my deposit, Rasheed sent me a text asking if the check would be good for tomorrow or will it need to be held, either way the total would be 2898.50. After my deposit fee, that's an 1,000.00 dollar dealer fee. Now I understand that their are dealer fees, but a 1,000.00 dollars is extremely greedy and a shady business practice. Rasheed called me after I texted him back that was not our agreed price. He stated dealer fees and would I work with him after he was sorry for not explaining that during our negotiations. I offered a 400 dollar dealer fee which they turned down. The deal was undone. A day late, they are advertising the vehicle for 3,000 more than our agreed upon price. This is a very shady and unethical business practice that needs to be exposed.