I bought several hundred dollars of undergarments from this online only company. I tried to return some of the inferior and not right size, by their measurements, but all I got was the runaround and informed I would have to pay to ship back (even if it was their fault and NOT as advertised).
I was different things according to who answered the phone. They do not sell what they claim and though the website states they care they only care about profits.
i have ordered 5 bras and non of them fit me well , so i decided to return it using the provided return label. however it been 3 months now and im still waiting for the refuind because the return label provided is uncrackable. no one can help, customer service here is the worse i have ever experienced. they just simply tell you "im sorry mam, but i can not help u with anything", "im sorry u feel this way, but its uncrackable so we can not refund you"
HerRoom Reviews
I bought several hundred dollars of undergarments from this online only company. I tried to return some of the inferior and not right size, by their measurements, but all I got was the runaround and informed I would have to pay to ship back (even if it was their fault and NOT as advertised).
I was different things according to who answered the phone. They do not sell what they claim and though the website states they care they only care about profits.
i have ordered 5 bras and non of them fit me well , so i decided to return it using the provided return label. however it been 3 months now and im still waiting for the refuind because the return label provided is uncrackable. no one can help, customer service here is the worse i have ever experienced. they just simply tell you "im sorry mam, but i can not help u with anything", "im sorry u feel this way, but its uncrackable so we can not refund you"