I searched WEB for TV repair. Called Jan 25, 2016,Hepro, got fast service. Caame same day, said he was sure of problem, told it was easy fix. Had to pay 65.00 for service charge and half of proce of repair part, $119.17 of $165.17 total. Was told three to five days for part, the they call to appoint repair time and date. Jan 29th, called shop, phone number or invoice not in service. back to original phone, told it was five to seven days. Called again on Seventh day, told part was in route, be in next day. Called back and scheduled for next day 2-4 p.m. no show, no call. Called monday got an apology, scheduled for Wednsday, would call tuesday afternoon and again half hour prior to arrival. Again, no show. Checked internet seach, four 11 complaints on BIZRATE. Also they change name to MOTEC TV Service at same address, location and phone to Donald D. Green. Called again and again, get message we had mailbox of 407-654-2395, not number dialed.
Please review other complaints on line and do what you can to protect others. I think they should be prosecuted if possible.
Hepro TV Repair Inc Reviews
I searched WEB for TV repair. Called Jan 25, 2016,Hepro, got fast service. Caame same day, said he was sure of problem, told it was easy fix. Had to pay 65.00 for service charge and half of proce of repair part, $119.17 of $165.17 total. Was told three to five days for part, the they call to appoint repair time and date. Jan 29th, called shop, phone number or invoice not in service. back to original phone, told it was five to seven days. Called again on Seventh day, told part was in route, be in next day. Called back and scheduled for next day 2-4 p.m. no show, no call. Called monday got an apology, scheduled for Wednsday, would call tuesday afternoon and again half hour prior to arrival. Again, no show. Checked internet seach, four 11 complaints on BIZRATE. Also they change name to MOTEC TV Service at same address, location and phone to Donald D. Green. Called again and again, get message we had mailbox of 407-654-2395, not number dialed.
Please review other complaints on line and do what you can to protect others. I think they should be prosecuted if possible.