Where to begin... My pup was so traumatized from his transport that yrs later he still hates getting in a vehicle. We met the van (containing approx 28 dogs) at a rest stop on I95 in RI. They had not stopped for food water or walks since leaving South Carolina. A huge bag of cedar shavings was used to hide the smell. I was asked to take a foster for a few days because they didn't have a home yet. So I left the park and ride with both large dogs and headed fit the vet before bringing them into the fold. We left $900 poorer, both dogs had sever worms and both sets of records were falsified. I called Marissa from the vet's and she said there must have been a mix up?? She never faxed the correct records (because they didn't exist). The foster dog ruined a wood floor and several cabinets., had severe diarrhea every 30 minutes and hated cats. Nobody would return my calls so after two weeks I finally left them a msg saying I would re-home the dog myself. They got her that day. Thus company did not follow any laws for ahh states they passed through. After leaving Rhode Island they were headed to New Hampshire and there were no plans to stop and feed, water or walk these dogs. I was never fully compensated for my vet costs and the lady who took the foster was charged again for all the vetting I paid for. This story is only half of the crap I went through with them. Any positive reviews are an inside job.
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Where to begin... My pup was so traumatized from his transport that yrs later he still hates getting in a vehicle. We met the van (containing approx 28 dogs) at a rest stop on I95 in RI. They had not stopped for food water or walks since leaving South Carolina. A huge bag of cedar shavings was used to hide the smell. I was asked to take a foster for a few days because they didn't have a home yet. So I left the park and ride with both large dogs and headed fit the vet before bringing them into the fold. We left $900 poorer, both dogs had sever worms and both sets of records were falsified. I called Marissa from the vet's and she said there must have been a mix up?? She never faxed the correct records (because they didn't exist). The foster dog ruined a wood floor and several cabinets., had severe diarrhea every 30 minutes and hated cats. Nobody would return my calls so after two weeks I finally left them a msg saying I would re-home the dog myself. They got her that day. Thus company did not follow any laws for ahh states they passed through. After leaving Rhode Island they were headed to New Hampshire and there were no plans to stop and feed, water or walk these dogs. I was never fully compensated for my vet costs and the lady who took the foster was charged again for all the vetting I paid for. This story is only half of the crap I went through with them. Any positive reviews are an inside job.