The following is a letter that I wrote to Linda Castro, Director of Haynes Furniture. It describes several issues we’ve had since we made the purchase on 11/10/2017, and received it on 11/15/2017, less than a month after the furniture was received.
We have had a lot of problems that would indicate that the furniture we purchased will not last a year without major issues.
The oversized sofa has a full seat cushion that is beginning to bow in the middle. Phyllis only weight 118 pounds! Aside from bowing, the cushion is pilling and showing definite signs of wear. It grabs material off clothing and it’s difficult to remove.
The push back recliner is extremely uncomfortable for me, and is also showing signs of wear. The seat cushion is beginning to flatten on one side, and the back has become loose.
The stress free recliner with ottoman appears to be okay, with the exception of some of the seams being out of alignment, because we have not sat in it often enough for problems to occur.
I have made several furniture purchases over the years and found Haynes to be very accommodating and catered to the customer. Things have obviously changed drastically and not in a positive way. To me, they have become the total opposite of what they once were.
I would like anyone who reads this, to share their experiences with Haynes. I have posted this on as many Social Media websites I could!
THERE HAS BEEN NO RESPONSE FROM LINDA CASTRO TO DATE!
Haynes Furniture Reviews
The following is a letter that I wrote to Linda Castro, Director of Haynes Furniture. It describes several issues we’ve had since we made the purchase on 11/10/2017, and received it on 11/15/2017, less than a month after the furniture was received.
We have had a lot of problems that would indicate that the furniture we purchased will not last a year without major issues.
The oversized sofa has a full seat cushion that is beginning to bow in the middle. Phyllis only weight 118 pounds! Aside from bowing, the cushion is pilling and showing definite signs of wear. It grabs material off clothing and it’s difficult to remove.
The push back recliner is extremely uncomfortable for me, and is also showing signs of wear. The seat cushion is beginning to flatten on one side, and the back has become loose.
The stress free recliner with ottoman appears to be okay, with the exception of some of the seams being out of alignment, because we have not sat in it often enough for problems to occur.
I have made several furniture purchases over the years and found Haynes to be very accommodating and catered to the customer. Things have obviously changed drastically and not in a positive way. To me, they have become the total opposite of what they once were.
I would like anyone who reads this, to share their experiences with Haynes. I have posted this on as many Social Media websites I could!
THERE HAS BEEN NO RESPONSE FROM LINDA CASTRO TO DATE!