"Henna Hut is Now Infinite LNR as of July 21, 2018."
"MoonDye, Inc will be closing permanently"
I had a very bad shopping experience with Henna Hut, from MoonDye, Inc.
I never received my order.
I placed my order through their online store hennahut.com. They first said delivery would be 2-5 days. After that they said 2 more days. After a week they
said delivery would be that week.
The order never arrived and they stopped responding.
They wasted my time and caused me huge frustration because I needed the product for a trip. Waiting for delivery and believing their
promised delivery dates I didn't order from an alternative store.
The company also used the names "Harvest Moon", "Henna Hut", and now "Infinite LNR" as of today 7/21/2018.
Since I paid with Paypal I was able to file a claim through them. Paypal reviewed my case and gave me a refund. So I recovered my money
but not my time, frustration, nor delivery of the product I needed.
I would have been a new loyal customer but they failed to deliver my first order, they failed to respond to my requests for status on the
order, never answered my phone calls nor returned my calls, and never opologized nor gave an explanation for their failure to fulfill my
order.
Thanks to sites like this that give consumers a place to describe bad shopping experiences when the stores don't. I could not find any place
on hennahut.com to write a review, provide comments, feedback, etc. They have a list of favorable testimonials, but no place to voice
general or negative comments. Their "Forum" link is not working as of now. It seems to be in construction. I would have been satisfied to
provide comments on their site. But since I could not find a way, I'm doing it here.
Harvest Moon Reviews
I found these messages posted on hennahut.com:
"Henna Hut is Now Infinite LNR as of July 21, 2018."
"MoonDye, Inc will be closing permanently"
I had a very bad shopping experience with Henna Hut, from MoonDye, Inc.
I never received my order.
I placed my order through their online store hennahut.com. They first said delivery would be 2-5 days. After that they said 2 more days. After a week they
said delivery would be that week.
The order never arrived and they stopped responding.
They wasted my time and caused me huge frustration because I needed the product for a trip. Waiting for delivery and believing their
promised delivery dates I didn't order from an alternative store.
The company also used the names "Harvest Moon", "Henna Hut", and now "Infinite LNR" as of today 7/21/2018.
Since I paid with Paypal I was able to file a claim through them. Paypal reviewed my case and gave me a refund. So I recovered my money
but not my time, frustration, nor delivery of the product I needed.
I would have been a new loyal customer but they failed to deliver my first order, they failed to respond to my requests for status on the
order, never answered my phone calls nor returned my calls, and never opologized nor gave an explanation for their failure to fulfill my
order.
Thanks to sites like this that give consumers a place to describe bad shopping experiences when the stores don't. I could not find any place
on hennahut.com to write a review, provide comments, feedback, etc. They have a list of favorable testimonials, but no place to voice
general or negative comments. Their "Forum" link is not working as of now. It seems to be in construction. I would have been satisfied to
provide comments on their site. But since I could not find a way, I'm doing it here.
NOTICE:
Henna Hut has changed its name to Infinite LNR.