My husband went into Harris Ford on Firday to check out new trucks. He was railroaded to one of the most expensive RAPTOR's they had. Told him to try it out for the weekend and if he didn't like it, no problem they would tearup paperwork. He attempted to return the vehicle as it was not what we wanted and way to expensive (could not afford) on Saturday and was told "your trade in is Locked in service and they don't have a key" He was told this by the manager. He went in again on Monday and they said "Sorry it was a done deal and he bought the truck".
We are screwed but not down. Will be working all angles to get out of this phoney deal.
Harris Ford is the worst dealership I have ever had the displeasure of working with. My husband and I live in Spokane and only considered this dealership because their advertised price on a car we liked was so low. Naturally we called them to work out a deal; it would be silly to go all the way to Seattle only to come home without a car. I'm not even going to get into how many times I called them and left messages only for them to refuse to call me back. Little did we know their word means nothing. When we got over there they had gauged the price up $1500 and refused to honor the price they had quoted us even though we had countless texts and emails from one of their salesmen telling us we could get that price! They told us we could get a much, much worse car for the price we wanted but not the car we had been promised. We ended up going home careless, which we had tried so hard to avoid in the first place. Needless to say, we will never shop outside our area again, and even if we move to the west side someday, NEVER EVER from Harris Ford. They do not value their customers, and they are just generally untrustworthy.
Harris Ford Lincoln Reviews
My husband went into Harris Ford on Firday to check out new trucks. He was railroaded to one of the most expensive RAPTOR's they had. Told him to try it out for the weekend and if he didn't like it, no problem they would tearup paperwork. He attempted to return the vehicle as it was not what we wanted and way to expensive (could not afford) on Saturday and was told "your trade in is Locked in service and they don't have a key" He was told this by the manager. He went in again on Monday and they said "Sorry it was a done deal and he bought the truck".
We are screwed but not down. Will be working all angles to get out of this phoney deal.
Do not go to Harris Ford Ever!!!!!
Harris Ford is the worst dealership I have ever had the displeasure of working with. My husband and I live in Spokane and only considered this dealership because their advertised price on a car we liked was so low. Naturally we called them to work out a deal; it would be silly to go all the way to Seattle only to come home without a car. I'm not even going to get into how many times I called them and left messages only for them to refuse to call me back. Little did we know their word means nothing. When we got over there they had gauged the price up $1500 and refused to honor the price they had quoted us even though we had countless texts and emails from one of their salesmen telling us we could get that price! They told us we could get a much, much worse car for the price we wanted but not the car we had been promised. We ended up going home careless, which we had tried so hard to avoid in the first place. Needless to say, we will never shop outside our area again, and even if we move to the west side someday, NEVER EVER from Harris Ford. They do not value their customers, and they are just generally untrustworthy.